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Community Development Associate

Key Facts

Remote From: 
Full time
Junior (1-2 years)
English

Other Skills

  • β€’
    Sales
  • β€’
    Customer Service
  • β€’
    Communication
  • β€’
    Time Management
  • β€’
    Detail Oriented
  • β€’
    Self-Motivation

Roles & Responsibilities

  • 1-2 years cold calling experience/high volume outbound communication
  • 1-2 years data entry/experience with a CRM system
  • 1-2 years customer service experience
  • 1-2 years sales experience, events operations, creating/modifying written copy, a plus

Requirements:

  • Engage with prospective applicants via phone and email to educate and entice them to attend an event
  • Report pipeline and relevant feedback on attendee engagement to department heads
  • Data entry and maintenance in CRM system
  • Research new leads and contacts using various lead-generation tools

Job description

The Mission: Endeavor Business Media is a rapidly growing US-based B2B media and events company founded in 2017. Endeavor’s mission is to deliver the highest-quality content in the B2B markets we serve and to do so in the various, multi-channel formats that today’s industry professionals demand. From informative e-newsletters to in-depth monthly magazines to curated in-person events, EndeavorB2B is committed to providing the best opportunities for professionals to stay knowledgeable and connect with marketplace colleagues that drive their industry forward.

The Team: EndeavorB2B places a high importance on its data-driven core values of accountability, continuous improvement, teamwork and being passionate about value creation in an environment that maintains minimal politics, directional clarity, high productivity and low turnover among good people. These values are adopted at all levels of the company across every sphere and give the company its operational advantage. Our departments and operating businesses have autonomy and place a high value on meritocracy, with a commitment to providing individuals with opportunities for growth and development.

Job SummaryA Community Development Associate is responsible for recruiting conference attendees across many different public service industries. An associate is responsible for recruitment across 3-4 events/per as assigned by management. This role employs sales, marketing and recruiting processes to entice prospective attendees to fill out an event application. By leveraging existing leads in a CRM and doing some external prospecting, associates make daily out bound phone calls and send emails to engage and nurture these contacts.

Essential Job Functions:

  • Engage with prospective applicants via phone and email to educate and entice them to attend an event in their respective industry.
  • Report pipeline and relevant feedback on attendee engagement to department heads.
  • Data entry and maintenance in CRM system.
  • Research new leads and contacts using various lead-generation tools.
  • Other duties as assigned.

Core Competencies:

  • Excellent written and verbal communication skills.
  • Excellent time-management skills especially in a remote/virtual setting.
  • Excellent attention to detail.

 Knowledge/Skills/Ability:

  • Ability to meet/exceed goals 
  • Ability to work under pressure
  • Ability to work independently and self-motivate
  • Proficiency with Microsoft Office Suite (Specifically Word, Excel, PowerPoint, Outlook)

Equivalent Education / Experience:

  • 1-2 years cold calling experience/high volume outbound communication.
  • 1-2 years data entry/ experience with a CRM system.
  • 1-2 years customer service.
  • 1-2 years sales experience, events operations, creating/modifying written copy, a plus.
  • Knowledge of healthcare and/or local government industries, a plus.


We are excited to share that this position will be hourly, or non-exempt, and the pay range for this position is $18.00 - $20.50/hour, exclusive of fringe benefits or commission. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed.

If you are hired for this position at EndeavorB2B, your final base salary compensation will be determined based on factors such as hiring location, skillset, prior years’ experience, relevant education, certain degrees and certifications, training, and market considerations. In addition to those factors – we believe in the importance of pay equity and consider any internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical to allow for future & continued salary growth.

We also offer a generous benefits package (more information on benefits listed below).

  • We offer competitive benefits package including medical, dental, and vision
  • 24/7 access to Telehealth services
  • FSA and HSA pretax savings accounts
  • Company paid life and disability insurance
  • 401(k) with company match
  • Paid parental leave
  • A generous FTO policy
  • 12 paid holidays!
  • Tuition assistance
  • Professional growth opportunities through continuing education
  • Mentorship program
  • Company Core Value Rewards
  • Employee Retail & Travel discounts

To all current EBM employees: If you are interested in applying for this position, please apply through the internal career center.

Endeavor Business Media is an equal opportunity employer. We are committed to providing equal employment opportunities in recruiting, hiring, training, promotions, compensation, and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation, gender identity, genetic information or veteran status.

 

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