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Chief of Staff

Role overview

Qualifications

  • Experience in business operations, strategic operations, founder's office, or similar roles
  • Experience managing projects involving multiple stakeholders
  • Strong organisational skills and attention to detail
  • Ability to manage multiple priorities and follow through on commitments

Responsibilities

  • Lead business operations across multiple countries
  • Manage and develop a team of Business Operations Partners
  • Oversee office setup, entity incorporation, and market launches
  • Track key initiatives and ensure actions are completed on time

Key facts

Other skills

  • Organizational Skills
  • Decision Making
  • Detail Oriented
  • Troubleshooting (Problem Solving)
  • Accountability

About the company

Bjak logo

Bjak

Insurance

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Using technology, our team's core strengths are in problem solving and navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services, that were previously inaccessible or difficult to understand. If you enjoy building cutting edge platforms and ecosystems to give equal access to financial services for the masses - Speak to us.

Company details

Company typeScaleup
IndustryInsurance
Company size51 - 200

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Job description

About A1

Our mission is to help in integrating intelligence to the world. A1 is building a proactive AI smart assistant for everyday users to bring intelligence to conversations, errands, organising and workflows, with minimal prompting.

 

Our product focuses on achieving high reliability for long-running workflows, persistent context, and real-world task completion. The system must handle multi-step reasoning, interact with external tools, and remain reliable despite non-deterministic model behavior.

 

About the Role

You will be responsible for building and running the operational infrastructure behind A1.

This includes setting up new offices and entities, implementing payroll and local operations, managing vendors, supporting recruiting operations, and ensuring the company can execute efficiently as it scales.

You will be responsible for operational execution across markets.

 

What You Will Be Doing

  • Lead business operations across multiple countries.

  • Manage and develop a team of Business Operations Partners.

  • Oversee office setup, entity incorporation, and market launches.

  • Oversee payroll implementation and local operational requirements.

  • Manage external vendors and service providers.

  • Support recruiting operations, recruiter onboarding, and hiring activities.

  • Plan and execute company events, offsites, and operational logistics.

  • Track key initiatives and ensure actions are completed on time.

  • Improve processes where needed to increase speed and reliability.

 

What You Will Need

  • Experience in business operations, strategic operations, founder's office, or similar roles.

  • Experience managing projects involving multiple stakeholders.

  • Strong organisational skills and attention to detail.

  • Ability to manage multiple priorities and follow through on commitments.

  • Comfortable working across recruiting, finance, legal, and administrative functions.

  • Able to identify problems, make decisions, and drive execution independently.

  • High ownership and willingness to take responsibility for outcomes.

 

How We Work

The best products in the world are built by small, highly capable teams.

We operate with high talent density, high ownership and high standards. We value people who can think independently, move quickly and solve problems without waiting for instructions.

This is a hands-on environment. Everyone is expected to contribute directly to the company's success.

 

Interview Process

If there appears to be a fit, we will schedule up to 3 interviews.

Applications are reviewed by members of our leadership and hiring teams. Interviews may be conducted virtually or onsite.

We value speed, transparency and decisiveness throughout the process.

Apply once. Then go straight to the hiring manager.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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