Digital Delivery Specialist

Entity:

Customers & Products

Job Family Group:

Retail Group

Job Description:

Let me tell you about the role:

The Digital Delivery Specialist plays a key role in supporting the execution of digital initiatives across bp’s Mobility & Convenience Americas (M&CA) business. You will work closely with the Head of Digital Delivery and cross-functional teams to help deliver digital products and platforms that enhance customer experience, enable growth, and improve operational efficiency.

You will contribute to the end-to-end delivery of digital initiatives—supporting planning, execution, tracking, and reporting—while ensuring alignment with business priorities and delivery standards. This role is well suited to someone who thrives in a fast-paced environment and is passionate about delivering high-quality digital solutions

What you will deliver:

• Articulate key outcomes and accountabilities that this person will deliver to be successful in this role. Ensure you describe the deliverables the results you want the job holder to deliver and not the process you expect them to apply to get to these outcomes

Digital delivery support and execution:

• Support the execution of digital delivery plans aligned to M&CA strategy and priorities
• Contribute to development and tracking of delivery roadmaps, timelines, and achievements

Portfolio and initiative coordination:

• Assist in coordinating delivery across multiple digital initiatives, ensuring alignment on scope, timelines, and dependencies
• Supervise progress against achievements and bring up risks or issues as needed

Product and platform delivery support:

• Partner with Product, Engineering, and Technology teams to support the delivery of digital products and platforms
• Help ensure solutions meet business requirements and delivery standards

Agile and delivery practices:

• Apply agile ways of working, supporting sprint planning, backlog management, and delivery ceremonies where applicable
• Chip in to continuous improvement of delivery processes and tools

Customer coordination and communication:

• Support engagement with business and digital customers to ensure alignment on delivery priorities and progress
• Prepare updates, reports, and materials for leadership reviews and governance forums

Performance tracking and reporting:

• Supervise key KPIs and delivery metrics to support performance management and value realization
• Maintain accurate reporting on delivery progress, risks, and outcomes

Risk and issue management:

• Identify, document, and help handle delivery risks and issues, ensuring appropriate mitigation actions are taken
• Support governance processes and ensure adherence to delivery controls

What you will need to be successful :

• Bachelor’s degree or equivalent experience; advanced degree (e.g., MBA) beneficial but not required
• Significant experience in digital delivery, program leadership, or technology-enabled transformation
• Exposure to agile delivery methods and digital product development
• Experience working in cross-functional teams
• Experience in energy, retail, mobility, or convenience sectors (advantageous)

Delivery and execution leadership:

• Proven ability to support large-scale digital delivery portfolios, ensuring high-quality execution in complex, fast-paced environments

Critical thinking and prioritization:

• Ability to connect digital initiatives to broader business strategy and prioritize optimally to maximize value

Stakeholder influence and leadership:

• Strong ability to influence senior stakeholders and align cross-functional teams around shared outcomes

Agile and digital expertise:

• Deep understanding of agile delivery, digital product development, and modern technology practices

Analytical and performance focus:

• Ability to translate data into insights, track performance, and drive continuous improvement

Executive communication:

• Ability to communicate clearly and effectively with senior leadership, including translating complex delivery topics into actionable insights

This role partners with teams across M&CA including Product, Operations, Technology, Finance, and Strategy. You will work closely with the Head of Digital Delivery and delivery teams to ensure digital initiatives are executed optimally.

You will also collaborate with broader digital and business customers to support alignment, coordination, and successful delivery of key initiatives across the portfolio

Why join bp

At bp, we support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to encouraging an inclusive environment in which everyone is respected and treated fairly.

There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, and excellent retirement benefits, among others!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Travel Requirement

Up to 10% travel should be expected with this role

Relocation Assistance:

This role is eligible for relocation within country

Remote Type:

This position is a hybrid of office/remote working

Skills:

Agility core practices, Agility core practices, Agreements and negotiations, Analytical Thinking, Business Acumen, Business process improvement, Commercial Acumen, Communication, Conflict Management, Continuous Improvement, Continuous Learning, Creativity and Innovation, customer and competitor understanding, Customer centric thinking, Customer data knowledge, Data Analysis, Data visualization and interpretation, Decision Making, Digital Collaboration, Digital Fluency, Industry knowledge and advocacy, Integrated pricing, Leading transformation, market, Negotiation planning and preparation {+ 13 more}

Legal Disclaimer:

We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.