Role overview

Qualifications

5+ yrs of experience working with logs, metrics, observability, IT operations, or security solutions in a customer-facing role
Background of successfully selling into both new and existing customers
Bachelor’s Degree or equivalent AND 3-5 years of experience in a customer facing role OR equivalent combination of education and experience
Background in cybersecurity, data analytics, or AI/ML technologies

Responsibilities

Help customers understand the value of Cribl’s Storage & Analysis products during the entire sales process
Partner with a dedicated Product Sales Specialist to develop and execute sales strategies and drive pipeline growth
Collaborate with the broader Field team to develop demos, presentations, and selling artifacts
Guide customers through proof-of-concept activities to ensure successful outcomes

Key facts

Remote from: California (USA)
Full time
Mid-level (2-5 years)
Sales Engineer
190 - 190K yearly
English

Hard skills

Sales Engineering Customer Engagement Consultative Selling Log Monitoring Business Metrics Observability Cyber Security Data Mining Artificial Intelligence Machine Learning Project Management

Other skills

Communication
Collaboration
Problem Solving

About the company

Cribl

Cribl makes open observability a reality for today’s tech professionals. The Cribl product suite defies data gravity with radical levels of choice and control. Wherever the data comes from, wherever it needs to go, Cribl delivers the freedom and flexibility to make choices, not compromises. It’s enterprise software that doesn’t suck, enables tech professionals to do what they need to do, and gives them the ability to say “Yes.” With Cribl, companies have the power to control their data, get more out of existing investments, and shape the observability future. Founded in 2017, Cribl is a remote-first company with an office in San Francisco, CA. For more information, visit www.cribl.io or our LinkedIn, Twitter, or Slack community.

Company details

Company typeScaleup

Company size201 - 500

Links

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Job description

Join the company that’s building the telemetry infrastructure for the AI era. At Cribl, we partner with IT and Security teams at many of the world’s biggest enterprises, including half of the Fortune 100, to bridge the gap between AI ambition and infrastructure reality. As the AI Platform for Telemetry, we give customers the choice, control, and flexibility to manage and analyze telemetry for both humans and agents, so they can build what’s next.

We’re one of the fastest‑growing private companies and a leading player in a massive, fast‑moving market. With a global workforce, we’re remote‑first and grounded in a simple idea: software is a people business. Cribl is the place where curious, collaborative people can do their best work, grow fast, and bring their full selves to the herd.

Location: Western Region (Pacific and Mountain Time Zones Preferred)

Why You’ll Love This Role

We're seeking a high-performing Sales Engineer Specialist to help drive the success of our Storage & Analysis product portfolio. This role is ideal for someone who thrives in customer-facing environments, takes ownership of outcomes, and has a proven track record of exceeding sales goals.

As a trusted technical advisor, you'll help customers understand the value of our solutions, partner closely with Sales to accelerate opportunities, and provide valuable feedback that helps shape the future of our Storage & Analysis product offering.

As an active member of our team, you will

Help customers understand the value of Cribl’s Storage & Analysis products during the entire sales process
Partner with a dedicated Product Sales Specialist to develop and execute sales strategies, support customer engagement, and drive pipeline growth across Cribl's emerging product lines.
Collaborate with the broader Field team to develop demos and demo content, presentations, and other selling artifacts that reflect customer buying & usage patterns.
Demo the product and answer customer questions during initial sales calls
Deliver sales presentations, present technical information about Cribl’s products and services, conduct product demonstrations and execute Proof of Value events
Guide customers through proof-of-concept activities and help ensure successful outcomes.
Document interesting use cases in blog posts and product documentation
We are a remote-first company and work happens across many time-zones – you may be required to occasionally perform duties outside your standard working hours

If you’ve got it - we want it

5+ yrs of experience working with logs, metrics, observability, IT operations, or security solutions in a customer-facing role (Sales Engineering, Professional Services, Forward Deployed Engineering, or the like).
Background of successfully selling into both new and existing customers (landing and expanding)
Ability to teach ways to identify new and existing opportunities through consultative selling methodologies
Bachelor’s Degree or equivalent AND 3-5 years of experience in a customer facing role OR equivalent combination or education and experience
Proven ability to manage multiple priorities, projects, and stakeholders in a fast-paced environment.
Background in cybersecurity, data analytics, or AI/ML technologies.
Willingness and ability to travel up to 30%.
Must reside in the Western Region (Pacific and Mountain Time Zones Preferred)

#LI-JK1
#LI-Remote

The salary for this role is dependent on geographic location and will be based on the individual candidate's job-related knowledge, skills, and experience.

In addition to base salary, for sales and some sales-adjacent roles, employees are eligible to earn incentive compensation (commission). For all other roles, employees are eligible to participate in the Cribl Corporate Bonus Program.

In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), and equity.

Base Salary Range

$130,000—$190,000 USD

Bring Your Whole Self

Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you’ll ever meet at cribl.io/about-us.