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Account Executive, SMB

Role overview

Qualifications

  • 2+ years of experience in a quota-carrying sales role selling SaaS products
  • Proven success managing a high-volume pipeline and closing new business
  • Strong communication and relationship-building skills
  • Experience with CRM systems and sales engagement tools

Responsibilities

  • Build and manage a pipeline of SMB opportunities
  • Own the full sales cycle, including discovery and negotiations
  • Develop strong relationships with key stakeholders within SMB organizations
  • Collaborate closely with sales and customer success teams for smooth onboarding

About the company

Prokeep logo

Prokeep

Computer Software / SaaS

Prokeep is the leading customer experience management software for wholesale distributors. Prokeep grows relationships and business by turning communication into commerce; increasing sales through centralized communication, improving customer experience through better insights and engagement opportunities, and adding productivity through systems automations.

Company details

Company typeScaleup
IndustryComputer Software / SaaS
Company size51 - 200

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Job description

About Us

Prokeep is an Order Engine on a mission to empower distributors to win by turning every customer interaction into an order opportunity.
Trusted by 8,000+ distributor locations and 40,000+ users, Prokeep makes it easy for over 3 million contractors, technicians, plumbers, electricians, mechanics, and other skilled professionals to order parts, troubleshoot issues, and generally, get what they need and get on with their day.


Built for the $100+ billion distribution market, Prokeep eliminates missed opportunities caused by busy phone lines, scattered customer data, and passive sales habits. By centralizing communication and enabling proactive outreach, we help teams take more orders from any channel and get more orders by driving demand—fuelingΩ growth, stronger relationships, and greater impact across the supply chain.


Having recently secured a $25M Series A investment, we’re poised for rapid growth and innovation. If you're passionate about tackling complex challenges in a collaborative, fast-paced environment while contributing to an often-overlooked yet vital sector of the economy, we’d love to have you on board.

Let’s shape the future together—one order at a time!

Prokeep Values

  • Build Together. – Collaboration, camaraderie, and customer-focus are core to how we collectively work and win.

  • Own It. – Persistence and personal growth drive the results - and the rewards! - that we can all enjoy.

  • Be Humble. Be Human. – Respect and authenticity allow us to build meaningful and lasting relationships.

  • Have Fun! – Positivity, perseverance, and a bit of laughter all allow us to make an impact while enjoying the rollercoaster!

Your Mission

Drive growth by winning new SMB customers and expanding Prokeep’s footprint within the distribution industry. Reporting to the Director of Sales, the SMB Account Executive will generate new revenue through a combination of outbound prospecting, managing inbound opportunities, and building strong customer relationships.

Winning starts with hustle. You’ll engage directly with prospects every day to position Prokeep as the go-to communication platform for distributors and their teams. You understand that speed, responsiveness, and persistence matter in SMB sales, and you thrive in a fast-moving environment where activity drives results.

You know success is a team sport, so you work collaboratively across sales, marketing, customer success, and product teams to create a seamless customer journey. You’re energized by testing new approaches, refining messaging, and continuously improving your process to drive stronger results over time.

What You Will Do

The focus of this role is on managing a high-volume pipeline and closing new SMB business opportunities. You will build relationships quickly, identify customer pain points, demonstrate Prokeep’s value, and guide prospects through the sales process from first conversation to close.

  • Build and manage a pipeline of SMB opportunities

  • Own the full sales cycle, including discovery, product demonstrations, proposal creation, negotiation, and close

  • Consistently meet or exceed monthly and quarterly sales targets

  • Develop strong relationships with key stakeholders and decision-makers within SMB organizations

  • Accurately forecast revenue and maintain clean pipeline management within CRM systems

  • Collaborate closely with Account Management and Customer Success teams to ensure a smooth customer handoff and onboarding experience

  • Partner with Marketing to provide feedback on messaging, campaigns, and lead quality

  • Maintain a strong understanding of Prokeep’s product offering and communicate customer feedback to Product and Leadership teams

  • Travel occasionally for conferences, customer visits, and team events

About You

Required: 2+ years of experience in a quota-carrying sales role with proven success selling SaaS products, preferably in SMB or Mid-Market environments

  • Proven success managing a high-volume pipeline and consistently closing new business

  • Comfortable prospecting and engaging decision-makers across Operations, Sales, and Ownership teams

  • Highly motivated, competitive, and resilient with strong urgency and follow-through

  • Persistent, tactfully aggressive, and energized by fast-paced startup environments

  • Strong communication and relationship-building skills across phone, video, written, and presentation settings

  • Quick to learn new technologies and simplify technical concepts for customers

  • Experience with CRM systems (ideally HubSpot), sales engagement tools, and maintaining accurate pipeline data

  • SaaS sales experience preferred, ideally within high-growth startups or industrial, manufacturing, or distribution industries

Why Prokeep?

At Prokeep, we offer a dynamic, passionate, and collaborative work environment where innovation thrives. Here’s what you can expect:

  • Competitive Compensation:Reflecting your expertise and impact.

  • Equity Package: Your success is our success—share in the growth you’ll help create.

  • Comprehensive Benefits: Health, dental, vision, life, short & long-term disability, 401(k), and employee assistance program (EAP).

  • Flexible PTO: Recharge and refocus with the flexibility to manage your time with no preset limits

  • Continuous Growth: Yearly education stipend to support your professional development.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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