Strategic Consultant - LATAM

Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods, finance, and investment.

Sensor Tower is looking for a Strategic Consultant to join our Brands team. The primary objective of the role is to maintain our partnerships with key accounts by exceptional customer experiences. As a Strategic Consultant, you will act as a trusted advisor to senior stakeholders within our top-tier, global brand customers. You will drive value realization, lead strategic planning engagements, and partner cross-functionally to ensure our customers achieve their most critical business outcomes

All Interviews will be conducted in English

Fluency in English, Spanish, and Portuguese is required

Apply with English version of your CV

Responsibilities:

• Strategic Advisory & Planning

  • Lead executive-level engagements to align product usage with customer business goals, industry trends, and transformation initiatives.

  • Develop and deliver Strategic Success Plans that drive adoption, maturity, and measurable impact.

  • Identify and recommend key initiatives that expand customer value and business impact.
    

• Customer Success Enablement

  • Act as the data storyteller - bringing metrics to life through customized use case adoption, white glove service and training

  • Collaborate with Account Directors to guide strategic account planning and ensure long-term customer satisfaction and retention.

  • Translate complex customer data and product insights into compelling business cases and executive narratives.

  • Identify at-risk scenarios early and drive proactive risk mitigation and renewal strategies

• Thought Leadership & Industry Expertise

  • Leverage industry and customer knowledge to provide best practices and frameworks that guide global brands through digital transformation.

  • Contribute to the development of reusable strategic assets and customer playbooks.

What the candidate can bring:

• Extensive customer service management background with a proven track record of leading brand relationships, ensuring exceptional client experiences, strengthening brand loyalty, and driving long-term partnership growth.

• Demonstrated ability to effectively manage day-to-day client relationships both in-person and virtually, with particular expertise in navigating and optimizing engagement within digital environments; willing and able to travel 15–20% as needed.

• A proactive and self-starting attitude with the ability to thrive in a collaborative, fast-paced team environment focused on retention and growth.

• Strong analytical thinking with the ability to deliver strategic insights that bring value to clients.

• Excellent time management skills with the ability to prioritize tasks and meet deadlines.

• Exceptional communication skills including listening, presentation, writing, and speaking.

• Willingness to work fully remote from Sao Paolo

• Bachelor’s degree (BA or BS) required.

Fraud warning:

It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.

To all recruitment agencies:

Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.