Firework
Computer Software / SaaS
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Join Firework – Where Innovation Meets Impact
Firework is revolutionizing connected commerce with the world’s most advanced and largest AI-powered video commerce platform, trusted by global brands and leading retailers. We bring the energy of in-store experiences online, transforming how businesses engage, convert, and build lasting customer relationships.
At Firework, you’ll be part of a high-growth, team-centric environment where innovation thrives and collaboration fuels success. Having raised over $235m to date led by investors such as the SoftBank Vision Fund 2 and operating at a global scale, we offer unparalleled opportunities to work cross-functionally, solve complex challenges, and drive meaningful impact in the future of connected digital commerce.
If you’re curious, ambitious, and energized by big ideas, Firework is the place to grow, lead, and shape the next era of online shopping—together.
We’re looking for an ambitious Account Executive to own the full inside sales cycle—inbound and outbound—for the North America and LatAm markets. You’ll champion Firework’s innovative solutions to enterprise brands and retailers across diverse industries, driving pipeline from first touch through close and expansion. Working remotely and entirely via phone, video, and digital channels, you’ll be the engine behind our North American growth. This role is ideal for a highly motivated SDR or early-career AE seeking challenge, growth, and real ownership.
Manage the full inside sales cycle—from inbound lead qualification and outbound prospecting through product demos, negotiation, and close—entirely via phone, video, and email
Drive outbound pipeline generation through targeted outreach to enterprise accounts across North America, leveraging tools like Salesforce, Claude, and LinkedIn Sales Navigator
Respond to and qualify inbound inquiries quickly, ensuring a high-quality buyer experience from first contact through conversion
Own accurate pipeline data, activity logs, and forecasting in Salesforce; maintain a disciplined cadence of follow-up and pipeline hygiene
Build and strengthen relationships with key decision-makers by deeply understanding their business objectives and connecting Firework’s capabilities to their specific goals
Prepare and deliver compelling virtual presentations, product demos, and customized proposals tailored to each prospect’s needs
Partner closely with Marketing, Customer Success, and Integration Solutions to align on strategy and ensure a seamless customer experience
Collaborate with leadership to continuously refine sales processes, playbooks, and messaging for the North America market
<1 year of full-cycle inside sales experience, with a proven track record of meeting or exceeding pipeline and quota targets; minimum 1 year as a top-performing SDR
Experience managing both inbound and outbound motions in a SaaS or technology environment
Comfort working remotely and selling entirely through digital channels (video calls, phone, email, chat)
Passion for solution-based selling, consultative approaches, and complex sales methodologies
Strong technical aptitude with comfort leveraging AI tools and discussing APIs, SDKs, tag managers, and platform integrations at a conceptual level
Exceptional written and verbal communication skills, with the ability to engage both technical and non-technical audiences including executives
Familiarity with sales tools such as Salesforce, Outreach or Salesloft, and LinkedIn Sales Navigator
Comfortable with change in a high-growth environment; you have natural curiosity and adapt quickly to ambiguity
Start-up mentality: team-oriented, empathetic, resilient, and hungry to grow
Spanish speaking a plus
The role is remote and based in Mexico.
We understand some candidates may see the above and not apply because they don’t meet all the qualifications. We encourage you to apply anyway; we often find talented candidates that fit many other opportunities we have and look for potential too, not just what you did in the past. As an equal employment opportunity employer, we are a diverse team that strives for an inclusive environment for all. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, age, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
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