Role overview

Qualifications

8+ years of IT Infrastructure experience
Deep hands-on experience with Cisco Unified Communications Manager (CUCM)
Deep experience with VMware vCenter and vSphere
Deep experience with Citrix Virtual Apps and Desktops (CVAD)

Responsibilities

Troubleshooting complex multi-system infrastructure issues
Designing and implementing infrastructure solutions
Delivering customer-facing IT infrastructure projects

Key facts

Remote from: Brazil
Full time
Senior (5-10 years)
English

Hard skills

Citrix Systems Infrastructure Architecture Netscaler Infrastructure Management Managed Services Customer Development Enterprise Storage System Active Directory Okta Firewall Backup Tools (Backup Software)

Other skills

Troubleshooting (Problem Solving)
Communication

About the company

ITTConnect

ITTConnect is an MBE certified provider of IT Professional Services focused on finding the best IT talent. Through a network of specialized IT recruiters we efficiently connect employers to top IT professionals. We assist Fortune 500 companies, tech startups and Government Agencies to reach their recruitment objectives through flexible and tailored recruiting and staff augmentation services. Connect with us at +1 (954) 884-0500 or info@ittconnect.com Partners / C2C opportunities: partners@ittconnect.com Share your resume with resume@ittconnect.com Job openings at https://ittconnect.zohorecruit.com/careers

Company details

Company typeStartup

Company size11 - 50

Links

Website LinkedIn See all jobs

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Job description

This is a remote position.

ITTConnect is seeking a Senior Infrastructure Engineer - Cisco CUCM expert to work remotely from anywhere in Brazil for a client in the US.

MUST BE fluent in English.

Requirements

8+ years of IT Infrastructure experience.
MUST BE fluent in English.
Deep, hands-on experience with Cisco Unified Communications Manager (CUCM) and enterprise voice/unified communications infrastructure.
Deep experience with VMware vCenter and vSphere — including ESXi administration, vMotion, HA/DRS, distributed virtual switches, and VM lifecycle management.
Deep experience with Citrix Virtual Apps and Desktops (CVAD) or Citrix DaaS — including Delivery Controllers, StoreFront, NetScaler/ADC, machine catalogs, and VDA troubleshooting.
Strong experience troubleshooting complex multi-system infrastructure issues.
Experience designing and implementing infrastructure solutions.

Preferred

Experience working in a Managed Service Provider (MSP) environment with exposure to ITIL-based service deliverymodels.
Experience delivering customer-facing IT infrastructure projects.
Experience with enterprise storage platforms.
Familiarity with identity platforms (Active Directory, Okta), firewalls (Palo Alto, Cisco FTD), and backup/disaster recovery solutions is a plus.