Role overview

Qualifications

Diploma or above, preferably in Marketing, Hotel Management, or Chemical-related fields
1-3 years of channel sales experience preferred
Experience in cleaning products or fast-moving consumer goods sales is better
Good communication and negotiation skills

Responsibilities

Maintain and expand customer relationships within assigned territory
Provide professional consultation and after-sales service on hygiene cleaning products
Identify customer needs and develop personalized solutions to drive new business and order growth
Manage the entire order process, ensuring smooth transactions and timely resolution of customer issues

Key facts

Remote from: China
Full time
BDR - Business Development Representative
English

Hard skills

Customer Relationship Management Business Development Channel Sales Market Analysis Sales Strategy Occupational Hygiene Laboratory Cleaning Pressure Drops

Other skills

Sales
Negotiation
Communication
Problem Solving
Adaptability

About the company

Diversey

Diversey’s purpose is to go beyond clean to take care of what’s precious through leading hygiene, infection prevention, and cleaning solutions. We develop and deliver innovative products, services, and technologies that save lives and protect our environment. For over a century, the Diversey brand has become synonymous with product quality, service, and innovation. Our fully-integrated suite of solutions combines patented chemicals, dosing and dispensing equipment, cleaning machines, services, and digital analysis. We are a trusted partner; serving more than 85,000 customers in over 80 countries with a network of almost 9000 employees globally. We are the leading global pure play provider to the cleaning and hygiene industry for the institutional and food and beverage markets. We provide customers peace of mind by helping maintain their brand integrity so they can focus on growing their business. Through end-to-end repeatable services we deliver the highest standards across customer locations to achieve improved operational efficiency and environmental sustainability.

Company details

Company typeXLarge

Company size5001 - 10000

Links

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Job description

Solenis is a leading global provider of water and hygiene solutions. The company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 70 manufacturing facilities strategically located around the globe and employs a team of over 23,000 professionals in 130 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree.

核心职责
- 客户关系维护与拓展
- 负责指定区域内客户的日常对接，提供专业的卫生清洁用品咨询与售后服务，定期拜访客户并开展客情维护活动，提升客户满意度与忠诚度
- 挖掘客户的潜在需求，结合公司产品（清洁剂、消毒用品、清洁工具/设备等）制定个性化解决方案，推动新业务合作与订单增长
- 客户事务全流程管理
- 全程跟踪客户订单的洽谈、合同签订、发货协调及款项回收等环节，确保交易流程顺畅，及时响应并解决客户在产品使用、售后等方面的问题。
- 建立客户档案并动态更新，记录客户反馈、采购偏好及合作历史，为后续服务与销售策略提供数据支持
- 市场与销售动态跟进
- 密切关注管辖区域内行业的卫生清洁需求变化、竞品动态，定期反馈市场信息，协助团队优化销售策略
- 参与制定销售计划，达成个人及团队的销售指标，推动公司卫生清洁用品在商用洗衣行业内的渗透率提升

任职要求
- 学历背景：大专及以上学历，市场营销、酒店管理、化工相关专业优先
- 经验要求：具备 1-3 年渠道销售经验者优先，有卫生清洁用品、快消品销售经验者更佳能力素质：
- 具备良好的沟通表达与谈判能力
- 工作踏实认真，有较强的抗压能力与执行力，能适应频繁出差
- 其他要求：认同公司产品理念，了解行业的卫生标准与清洁流程者优先