Business Analyst

Gather, analyze, and document business, product, and user requirements for new features and product improvements

Collaborate with stakeholders to understand business objectives, identify opportunities, and align product initiatives with strategic goals

Define and refine business processes, user journeys, workflows, user stories, and acceptance criteria

Work closely with development teams throughout the delivery lifecycle to ensure requirements are clearly understood and implemented

Coordinate feature delivery activities, support release planning, and facilitate communication between cross-functional teams

Maintain product documentation, ensuring requirements, specifications, and business rules remain accurate and up to date

Provide regular updates, insights, and recommendations regarding product progress, risks, and opportunities

Support system integrations and participate in solution design discussions to ensure business needs are effectively addressed

2+ years of experience as a Business Analyst or Product Owner within software development environments

Strong understanding of business analysis practices, business process modeling, requirement management, and Agile methodologies

Proven experience gathering, documenting, and managing functional and non-functional requirements

Strong experience writing user stories, use cases, acceptance criteria, and product documentation

Understanding of product metrics, A/B testing, and data-driven decision making

Experience coordinating feature delivery, including cross-team communication, release planning participation, and requirement clarification

Strong practical experience using AI tools to improve business analysis activities, requirement management, documentation, and productivity

Proficiency with Jira, Confluence, or similar collaboration and project management tools

Excellent communication and stakeholder management skills with the ability to work effectively with both technical and non-technical audiences

Strong analytical thinking, attention to detail, and problem-solving skills

Ability to manage multiple priorities and work effectively in a fast-paced product environment

Proactive mindset with a strong sense of ownership and accountability

Practical experience working with third-party integrations, APIs, and external 

Previous experience in QA, Technical Support, or Software Development roles

Experience working with high-load consumer products, subscription-based services, social platforms, or digital products with large user bases

20 paid vacation days, 15 sick days, and 6 additional days off for family events

Up to 10 additional days off for public holidays

100% medical insurance coverage

Sports and equipment reimbursement

Team building events, corporate gifts, and stylish merch

Maternity Recovery Support Allowance

Financial and legal support

Position retention and support for those who join the Armed Forces of Ukraine

Participation in social initiatives supporting Ukraine

Work from our Kyiv hub or remotely with a flexible schedule 

Modern equipment or depreciation of your own tools

Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche

70% of our heads and leads have grown into their roles here – so can you!

Performance-oriented reviews and Individual Development Plans (IDPs)

Reimbursement for professional courses and English classes

Corporate library, book club, and knowledge-sharing events

Intro call

Technical interview

Final  interview

Reference check

Offer