Logo for American Income Life Insurance Company

100% Remote Customer Service Representative – WFH

Role overview

Qualifications

  • Confident and professional communication skills
  • Comfortable using Zoom and basic computer systems
  • Dependable and self-motivated mindset
  • Positive, outgoing, and customer-focused attitude

Responsibilities

  • Work with clients through scheduled Zoom appointments
  • Offer guidance and support in a professional environment
  • Build long-term client relationships
  • Provide customer service in a remote setting

Key facts

Other skills

  • Customer Service
  • Communication
  • Leadership
  • Management
  • Reliability
  • Self-Motivation
  • Extroverted
  • Organizational Skills
  • Time Management

About the company

American Income Life Insurance Company logo

American Income Life Insurance Company

American Income Life is an international company protecting working families in the United States, Canada, and New Zealand, and through our wholly-owned subsidiary, National Income Life Insurance Company in New York. American Income Life has served working-class families since 1951 with life, accident, and supplemental health products to help protect members of labor unions, credit unions, associations, and their families. AIL representatives develop long-term relationships with clients and meet them where they are most comfortable: their homes.

Company details

Company size5001 - 10000

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Job description

About Us

For over seven decades, we’ve helped protect working families by providing life, accident, and supplemental health coverage to union members, credit union clients, and affiliated organizations nationwide. Backed by Globe Life, our company achieved over 20% growth last year, even during challenging economic conditions—demonstrating our strength, stability, and continued expansion.


Position Overview

We’re expanding our fully remote team and seeking motivated, people-focused individuals who enjoy helping others and building long-term client relationships.

In this role, you’ll work with clients from home through scheduled Zoom appointments, offering guidance and support in a professional, service-driven environment.


What We’re Looking For

  • Confident and professional communication skills
  • Comfortable using Zoom, virtual tools, and basic computer systems
  • Dependable and self-motivated mindset
  • Positive, outgoing, and customer-focused attitude
  • Strong organizational and time management skills
  • Leadership or management experience is welcomed, but not required

Compensation & Benefits

  • 100% Remote Work-From-Home Opportunity within the U.S.
  • Weekly pay plus performance-based bonuses
  • Health Insurance Reimbursement Program
  • Life Insurance Coverage
  • Flexible Scheduling Options
  • Retirement Planning Opportunities
  • Renewal commissions for long-term income potential
  • Ongoing training, mentorship, and advancement opportunities

Why Join Us?

  • Stable company with decades of success and growth
  • Positive and supportive remote culture
  • Leadership development and career advancement opportunities
  • Meaningful work helping protect families and working individuals

Next Steps

All interviews are conducted virtually through Zoom video conferencing, making the process simple, convenient, and fully remote.

👉 Apply today to begin building a rewarding remote career with flexibility, growth potential, and meaningful impact.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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