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Bilingual Learning & Development Senior Consultant II (English/Canadian French)

Role overview

Qualifications

  • 2 or more years of facilitation experience
  • 2 years of content development
  • Canadian French Fluency

Responsibilities

  • Deliver learning offerings through engaging instruction, dynamic facilitation, and effective follow-up coaching
  • Evaluate, maintain, and evolve complex learning solutions to align with enterprise and business needs
  • Collaborate and consult with business partners to understand needs and ensure learning solutions address critical skill gaps
  • Measure learning effectiveness, recommend improvements, and provide ongoing support as needed

Key facts

Other skills

  • Coaching
  • Training And Development
  • Technical Acumen
  • Communication
  • Collaboration
  • Organizational Skills

About the company

Allstate Identity Protection logo

Allstate Identity Protection

Insurance

At Allstate Identity Protection, we empower consumers to safely embrace technology, knowing their personal information is in good hands. We offer the most advanced identity and privacy protection available through our trusted partnerships — and as a leader in the employee benefits space for 13 years, more than 30% of the Fortune 500 depend on us. With the Allstate Digital Footprint, we’re empowering more people to live their best lives online. Backed by a trusted name in protection, with the passion and agility of a startup, we’re committed to delivering peace of mind when people need it most.

Company details

Company typeSME
IndustryInsurance
Company size201 - 500

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Job description

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

Job Description

Allstate is currently seeking an L&D Senior Consultant II based in Canada (Toronto) to support Global Learning and Development. This role is responsible for facilitating leadership and employee development through engaging and impactful learning experiences aligned with enterprise and business unit strategies. This role emphasizes equipping individuals with the skills needed to drive business outcomes while ensuring programs are customer-centered, efficient, and cost-effective. This role works collaboratively with Business Stakeholders, Project Teams, and Subject Matter Experts (SMEs) in both English and French.

The ideal candidate will be based in or near the Toronto area to facilitate in-person workshops at our Toronto pod, in addition to delivering sessions virtually and traveling within and/or outside of Canada as needed.

Key Responsibilities

  • Deliver learning offerings through engaging instruction, dynamic facilitation, and effective follow-up coaching
  • Evaluate, maintain, and evolve complex learning solutions to align with enterprise and business needs within an agile framework
  • Collaborate and consult with business partners to understand needs and ensure learning solutions address critical skill gaps
  • Promote talent management practices and support the adoption of a skills-based culture aligned to business-relevant development
  • Measure learning effectiveness, recommend improvements, and provide ongoing support as needed
  • Serves as a subject matter expert for behavioral skills offerings, maintaining a customer centric focus and contributing as lead or team member on projects.
  • Communicate project status, risks, dependencies, and timelines to support effective coordination of resources, capacity planning, and delivery milestones 
  • Contribute to the continuous improvement of L&D practices by sharing lessons learned, templates, and best practices 

Functional Skills

  • Facilitation & Engagement: Delivers clear, effective learning experiences in both in-person and virtual environments, confidently engaging diverse audiences including global teams and executive leaders through interactive techniques
  • Technology Proficiency: Effectively hosts and facilitates virtual learning using Microsoft Teams and other collaboration platforms to ensure seamless delivery and participant interaction
  • Coaching & Mentoring: Guides learners in applying skills and knowledge to real-world, job-relevant scenarios to reinforce learning transfer
  • Project Management: Demonstrates strong organizational skills to manage multiple learning initiatives simultaneously within an agile framework
  • Learning Design & Delivery: Designs, develops, and delivers learning offerings aligned to enterprise and business strategy; integrates consistent talent management practices; and drives adoption of a skills-based culture through intentional learning design and facilitation. Translate learning solutions, content, and other work products as needed

Experience

  • 2 or more years of facilitation experience and 2 years of content development
  • Beginner proficiency using design tools (Rise, Storyline, Synthesia, Illustrator, Acrobat Pro, Audition)

Travel

  • Traveling is required, up to 50% based on business needs and demand

Language

  • Canadian French Fluency (Required)

Supervisory Responsibilities

  • This job does not have supervisory duties

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

Skills

Learning and Development (L&D), Learning Effectiveness, Learning Materials Development, Training Instruction, Training Programs

 

Compensation

Expected compensation for this role ranges from $ 71,400.00 - 113,925.00 annually.  Actual salary offered to successful candidates will vary based on their skills and experience.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate Canada Group uses AI technology tools to assist in screening, selecting, assessing, and scheduling interviews with candidates as part of the recruitment process.

This job posting is for a current open role within the organization.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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