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Medicines Management Technician

Role overview

Qualifications

  • GPHC Registered Medicines Management Technician
  • Minimum of 2 years of experience
  • Experience in a primary care setting
  • CPPE pathway enrolment or relevant CPD in medicines management

Responsibilities

  • Medicines reconciliation and optimisation
  • Oversee repeat prescription and electronic repeat dispensing requests
  • Contribute to service design and improvement
  • Extract, analyse, and interpret prescribing data

About the company

Babylon Health logo

Babylon Health

Telehealth & Telemedicine

Hello, we’re Babylon. We’re one of the world’s fastest-growing digital healthcare companies. It’s our mission to make high-quality healthcare accessible and affordable for every person on Earth. We’re re-engineering how people engage with their care at every step of the healthcare continuum. By flipping the model from reactive sick care to proactive healthcare through the devices people already own, we offer 24M people globally ongoing, always-on care. We’ve shown that in environments as diverse as the developed UK or developing Rwanda, urban New York or rural Missouri, for children on Medicaid, or the elderly on Medicare, it is possible to achieve our mission by leveraging our highly scalable, digital-first platform combined with a high quality, virtual clinical operations to provide integrated, personalized healthcare. Founded in 2013, our technology and clinical services are supporting a global patient network across 15 countries, with 15 languages available. And through a combination of our value-based care model, Babylon 360, and our work in primary care through NHS GP at Hand, we manage c. 350k capitated budget lives globally by 2022. In the first half of 2021 alone, we helped a patient every 5 seconds, with approximately 1.7 million AI interactions and 1.3m consultations. Importantly, this was achieved with more than a 95% user retention rate and 5 star rating from circa 90% of our users. We work with governments, health providers and insurers across the globe in order to provide them with a new infrastructure that any partner can use to deliver high-quality healthcare with lower costs and better outcomes.

Company details

Company typeLarge
IndustryTelehealth & Telemedicine
Company size1001 - 5000

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Job description

We are looking for a driven and knowledgeable Medicines Management Technician (MMT) to join our forward-thinking NHS primary care team. This is a fantastic opportunity for a registered technician ready to step outside their comfort zone and contribute meaningfully to safe, efficient, and evidence-based prescribing.

This is an exciting opportunity for a Pharmacy Technician who wants to expand their scope and make a meaningful impact on medicines optimisation in NHS primary care. Your role is likely to evolve and adapt to business needs, giving you the chance to take on new challenges, grow your expertise, and develop as a well-rounded healthcare professional.

The MMT will play a vital role in medicines reconciliation, high-risk medication monitoring, repeat prescription management, QOF support, and clinical governance across NHS services. You'll work both independently and as part of a multidisciplinary team - including GPs, pharmacists, nurses, and ICB colleagues to optimise patient care and prescribing practice.

Please note: Working hours are Monday to Friday, 9am to 6pm. Primarily remote working, with the requirement to attend the Euston (London) office up to 2 days per month, depending on business needs. 

WHAT YOU’LL WORK ON:

  • Medicines Reconciliation and Optimisation
  • Medicines Management Enhanced Service: Implement the Medicines Management Enhanced Service Specification and promote cost-effective prescribing practices.
  • Prescription Management: Oversee repeat prescription and electronic repeat dispensing (eRD) requests to ensure timely and accurate processing.
  • Service Design and Improvement: Contribute to the design and setup of new services aimed at improving medicines reconciliation and prescribing processes. Focus on improving medicines safety and optimising patient outcomes.
  • Policy Development and Training: Write and update policies related to prescribing and the prescription process. Make recommendations and provide training/support on new policies and services to ensure continuous improvements in medicines safety and efficiency.
  • Collaboration with Clinicians: Establish and maintain effective working relationships with clinicians across the organisation, including pharmacists, GPs, and nurses, to promote safe, cost-effective prescribing.
  • Data Analysis: Extract, analyse, and interpret prescribing data, as well as incident reports, to ensure prescribing practices are safe and cost-effective.
  • Responding to Queries: Address queries from the Head Office Clinical team, remote clinicians, patients and the Support team in a timely manner.
  • Monitoring MHRA Alerts: Actively monitor and respond to appropriate MHRA alerts affecting the service.
  • High-Risk Prescribing Areas: Monitor and manage high-risk prescribing, including controlled drugs, antibiotics, and high-risk medicines, ensuring appropriate action is taken to minimise risks.
  • Service Improvement and KPIs: Demonstrate the success of interventions and service improvements using KPIs. 
  • Collaboration with ICB Pharmacists: Routinely liaise with ICB pharmacists and technicians to ensure key Quality Indicators are met and maintain a high standard of service delivery.
  • Audit and Prescribing Efficiency: Audit prescribing practices across the practice to ensure alignment with local prescribing guidance (e.g., NWL) and efficiency protocols.

WHAT WE’RE LOOKING FOR:

  • GPHC Registered Medicines Management Technician with a minimum of 2 years of experience.
  • Experience using SystmOne is preferred but not essential—strong IT skills and the ability to quickly adapt to new digital systems are required.
  • CPPE pathway enrolment or relevant CPD in medicines management.
  • Experience in a primary care setting.
  • Experience working in a GP practice or within an ICB role.

Desirable:

  • Experience in setting up new services and improving existing ones.
  • Familiarity with data analysis and interpretation from EPACT (e.g., prescribing patterns, cost-effectiveness).

WHAT WE OFFER:

  • Salary: £32,000 yearly 
  • 25 days holiday + eMed flex-leave
  • 5% employer pension contribution
  • Life Insurance 4x annual base salary
  • Health cash plan
  • Employee Assistance Program
  • Enhanced Maternity, Paternity and Adoption pay.
  • Health & Wellbeing resources
  • Eye care voucher reimbursement (up to £20)
  • Up to £80 towards noise cancelling headphones
Please note that offers of employment are subject to receipt of satisfactory references and a enhanced DBS check.
 
WORKING AT EMED 
Whether you work in one of our amazing offices, clinics or part of our remote clinician workforce, eMed is highly collaborative and fun! You’ll have a chance to work in a fast-paced environment with experienced industry leaders. We have a learning environment where you can make an impact.
 
WHO WE ARE
At eMed our people aren’t just part of a team, they’re part of something bigger. We’re a vibrant community of creative thinkers and doers, forging the way for a new generation of healthcare. We’re only as good as our people. So, finding the best people is everything to us. We serve millions, but we choose our people one at a time…
 
DIVERSITY
We believe that difference inspires a better, healthier world. That’s why it’s at the heart of everything we do. From our people to our products, difference enriches every part of our business and creates a culture based on equality of opportunity, and in which all employees can progress their careers. We’re committed to creating an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, colour, religion, sex, pregnancy status, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, and any other characteristic protected by applicable law.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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