Sales Coordinator

IN A NUTSHELL…

Bellroy is a global brand (founded in Melbourne, Australia) with a bold growth plan. Since we sold our first leather wallet in 2011, we’ve diversified into bags, tech accessories and travel gear. We're now a team of around 180+ staff, selling in more than 1,000 doorways and shipping directly to customers in 150 countries. Our US wholesale account base keeps expanding, with names like Nordstrom, Bloomingdales, REI, and Huckberry on the books, and we're after a Sales Coordinator to keep the engine room humming as that business grows.

This is the role that keeps orders moving and retailers in the loop. You'll process orders, manage inventory reservations alongside our planning team, and keep retailers and the wholesale team supplied with the data they need to make good calls. You'll be the person who spots the pricing error or the stock mismatch before it turns into a problem, and the one new retailers rely on to get their paperwork sorted. Coordination is the heart of this job, but you're part of the sales team, so some selling comes with it, and as you grow into the role there's room to take on more. Either way, you'll be the steady hand the whole wholesale operation leans on, and the work you do will be seen and credited by the team you do it with.

We worked out early that business could be a force for good. As a certified B Corp we keep looking for better ways to source our leathers, shrink our environmental footprint and make products that last. We're proud of what we make and just as proud of how we work with retailers, built on respect and a shared belief in good design. Because we're still founder-led and close-knit, decisions don't disappear into committees. You can raise something on Monday and see it change by Friday.

YOU COULD BE THE ONE IF YOU HAVE…

• 2 to 5 years of experience in wholesale support, sales coordination, order management or a similar operations role, ideally in consumer goods, fashion or retail.
• Worked in B2B platforms like NetSuite and NuOrder
• Strong analytical chops and genuine attention to detail. Keeping price sheets and inventory updates accurate, with nothing slipping through, is your idea of a good day.
• Clear, friendly communication, written and verbal. You can explain an invoice query to a retailer and a stock issue to the planning team, and have both walk away clear.
• Solid organisation and prioritisation skills, with that knack for catching inconsistencies early, before they snowball into something bigger.
• A collaborative streak and real comfort working across time zones with a globally distributed team (our planning and finance crew sit in Australia).
• A solutions-focused attitude and the kind of energy that makes the people around you glad you're on the job.

Even if you don't tick every box, if you love bringing order to a busy wholesale operation and catching the small stuff before it grows, we'd love to hear from you.

IF YOU WERE HERE LAST WEEK, YOU MIGHT HAVE…

• Processed a run of orders and reorders, then reserved inventory with the planning team so nothing got promised twice.
• Answered a retailer wondering where their order or invoice was at, and cleared up a few SKU codes and product availability questions while you were there.
• Pulled together a data update for a key retailer and the wholesale team so everyone was working from the same numbers.
• Walked a new retailer through their onboarding paperwork and chased the last missing form so their first order could ship.
• Caught a pricing inconsistency on a price sheet and fixed it before it reached a single customer.
• Shared progress on orders processed at the weekly wholesale meeting, and flagged a looming inventory availability issue before it bit anyone.

BENEFITS & PERKS

• Competitive PTO offerings. This includes 20 days of PTO, 10 additional paid days of sick/personal time, plus national holidays (in line with our Australian policies, but with US public holidays) and paid parental leave 
• Extensive medical benefits package
• A yearly product allowance as well as a further 50% discount for friends and family
• An annual trip to Australia for the Bellroy conference, where you’ll benefit from learning and development sessions and meeting your colleagues in person
• Fully remote work and a contribution to your work-from-home setup

LOCATION & HOURS

This is a full-time position based remotely in the U.S. You’ll report to a US based manager and need to communicate with our Melbourne office, so sufficient cross-over with Melbourne business hours is preferred. The salary range for this role is $55,000 - $65,000.

HOW TO APPLY

Before you apply, spend a bit of time at bellroy.com and have a read of what we stand for. If the way we work resonates with you, even better. If you're excited about this role and believe you could contribute, click apply!