TrustFlight
See how your profile stacks up against this role.
We compared the job requirements to your profile to show where you're strong and where you fall short.
Purpose of the Role
Transform complex technical and corporate information into professional, structured, and user-friendly documentation. Ensure documentation meets high standards of quality, consistency, compliance, and usability while supporting aviation safety, compliance, and customer outcomes.
Scope & Decision-Making Authority
Works independently on documentation projects, managing large documentation sets (typically 200–800 pages). Exercises judgement in interpreting incomplete information, asking appropriate questions, and ensuring documentation quality and compliance.
Key Relationships
Internal: Subject Matter Experts, project stakeholders, colleagues across departments and geographic locations, other functional business areas.
External: Clients and external stakeholders contributing to or reviewing documentation.
Key Responsibilities
• Use Microsoft Word, MadCap Flare, and MadCap Central to structure, format, edit, and publish technical and corporate documentation.
• Create, maintain, and update technical content.
• Transform complex or incomplete source information into clear documentation.
• Ensure documentation accuracy, consistency, compliance, and timely delivery.
• Manage large documentation sets.
• Collaborate across departments and locations.
• Improve documentation quality, efficiency, consistency, and publishing processes.
• Support documentation standards, workflows, and best practices.
• Contribute to continuous improvement initiatives.
Key Metrics for Success
Documentation quality, accuracy, consistency, compliance with standards, on-time delivery, stakeholder satisfaction, and contribution to process improvements.
AI & Digital Competency
AI Fluency Tier: Tier 2 — AI Practitioner
Role-Specific AI & Digital Skills:
• Use AI-assisted tools to improve drafting, editing, document analysis, and workflow efficiency.
• Evaluate AI-generated outputs for quality, accuracy, and compliance.
• Identify opportunities to improve documentation processes through AI and automation.
AI Development & Growth:
• Complete TrustFlight AI onboarding and training.
• Share AI best practices and identify new use cases within the function.
After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.
Marcus Rivera
Chief Revenue Officer
RemoteVA
Red Nucleus
RemoteVA
ICF
AFAR
TrustFlight
