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Travel Support Specialist – Remote

Aisles & Abroad

Key Facts

Remote From: 
Washington (USA)
Category:  Travel Agent
Full time
English

Other Skills

  • •
    Non-Verbal Communication
  • •
    Detail Oriented

Roles & Responsibilities

  • Strong written and verbal communication skills
  • Customer-focused mindset with attention to detail
  • Comfortable using online systems and digital platforms
  • Ability to work independently in a remote environment

Requirements:

  • Respond to client inquiries regarding travel options, reservations, and itinerary details
  • Assist with coordinating and confirming bookings for hotels, cruises, and vacation packages
  • Review travel information for accuracy, including dates, traveler details, and accommodations
  • Provide timely updates and clear communication before and after travel

Job description

Position Overview

We are seeking dependable and customer-focused individuals to join our team as a Travel Support Specialist. This remote role focuses on assisting clients with travel-related inquiries, supporting reservation coordination, and ensuring a smooth and positive customer experience throughout the booking process.

This is an entry-level opportunity within the travel industry. No prior travel experience is required. Structured onboarding and training are provided.


Key Responsibilities
  • Respond to client inquiries regarding travel options, reservations, and itinerary details
  • Assist with coordinating and confirming bookings for hotels, cruises, and vacation packages
  • Review travel information for accuracy, including dates, traveler details, and accommodations
  • Provide timely updates and clear communication before and after travel
  • Maintain organized records of client interactions and reservations
  • Deliver professional and responsive customer support

    • Qualifications
    • Strong written and verbal communication skills
    • Customer-focused mindset with attention to detail
    • Comfortable using online systems and digital platforms
    • Ability to work independently in a remote environment
    • Previous customer service, hospitality, or administrative experience is helpful but not required

    What We Offer

    • Structured onboarding and guided training
    • Access to booking tools and travel supplier resources
    • Ongoing professional development opportunities
    • Flexible remote work environment
    • Supportive and collaborative team culture

    Ideal Candidate

    This role is well suited for individuals seeking remote customer service opportunities, career changers exploring the travel industry, or professionals with service-oriented backgrounds.
    Ready to apply?
    APPLY
    ·

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