Role overview

Qualifications

Strong written and verbal communication skills
Customer-focused mindset with attention to detail
Comfortable using online systems and digital platforms
Ability to work independently in a remote environment

Responsibilities

Respond to client inquiries regarding travel options, reservations, and itinerary details
Assist with coordinating and confirming bookings for hotels, cruises, and vacation packages
Review travel information for accuracy, including dates, traveler details, and accommodations
Provide timely updates and clear communication before and after travel

Key facts

Remote from: Washington (USA)
Full time
Travel Agent
English

Hard skills

Online Communication

Other skills

Non-Verbal Communication
Detail Oriented

About the company

Aisles & Abroad

Unknown

Company details

Company sizeUnknown

Links

Website LinkedIn See all jobs

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Job description

Position Overview

We are seeking dependable and customer-focused individuals to join our team as a Travel Support Specialist. This remote role focuses on assisting clients with travel-related inquiries, supporting reservation coordination, and ensuring a smooth and positive customer experience throughout the booking process.

This is an entry-level opportunity within the travel industry. No prior travel experience is required. Structured onboarding and training are provided.

Key Responsibilities

Respond to client inquiries regarding travel options, reservations, and itinerary details

Assist with coordinating and confirming bookings for hotels, cruises, and vacation packages

Review travel information for accuracy, including dates, traveler details, and accommodations

Provide timely updates and clear communication before and after travel

Maintain organized records of client interactions and reservations

Deliver professional and responsive customer support

Qualifications

Strong written and verbal communication skills
Customer-focused mindset with attention to detail
Comfortable using online systems and digital platforms
Ability to work independently in a remote environment
Previous customer service, hospitality, or administrative experience is helpful but not required

What We Offer

Structured onboarding and guided training
Access to booking tools and travel supplier resources
Ongoing professional development opportunities
Flexible remote work environment
Supportive and collaborative team culture

Ideal Candidate

This role is well suited for individuals seeking remote customer service opportunities, career changers exploring the travel industry, or professionals with service-oriented backgrounds.

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