Role overview

Qualifications

Strong written and verbal communication skills
Customer-focused mindset with attention to detail
Comfortable using online systems and digital platforms
Ability to manage tasks independently in a remote or structured environment

Responsibilities

Assist clients with researching and selecting travel options including hotels, resorts, cruises, and vacation packages
Support the booking and confirmation process from initial inquiry through finalized reservations
Respond to client questions regarding availability, travel details, and booking requirements
Review reservation information for accuracy, including dates and traveler details

Key facts

Remote from: Georgia (USA)
Full time
Travel Agent
English

Hard skills

Booking (Resource Planning Software) Microsoft Bookings Task Management

Other skills

Customer Service
Communication
Detail Oriented
Teamwork

About the company

Aisles & Abroad

Unknown

Company details

Company sizeUnknown

Links

Website LinkedIn See all jobs

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Job description

Position Overview

We are seeking dependable and customer-focused individuals to join our team as an Online Travel Reservations Advisor. This role supports clients with coordinating travel arrangements, managing reservation details, and providing a smooth and efficient booking experience.

This is an entry-level opportunity within the travel industry. No prior experience is required. A structured training program is provided to help you build confidence and succeed in the role.

Key Responsibilities

Assist clients with researching and selecting travel options including hotels, resorts, cruises, and vacation packages
Support the booking and confirmation process from initial inquiry through finalized reservations
Respond to client questions regarding availability, travel details, and booking requirements
Review reservation information for accuracy, including dates and traveler details
Maintain organized records of client interactions and bookings
Provide follow-up communication before and after travel

Qualifications

Strong written and verbal communication skills

Customer-focused mindset with attention to detail

Comfortable using online systems and digital platforms

Ability to manage tasks independently in a remote or structured environment

Customer service, hospitality, or administrative experience is helpful but not required

What We Offer

Comprehensive onboarding and training program
Access to travel booking tools and supplier resources
Ongoing support and professional development
Flexible work environment
Supportive and collaborative team culture

Ideal Candidate

This role is well suited for individuals seeking to enter the travel industry, career changers looking for a flexible role, or professionals with customer service backgrounds interested in travel reservations.

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