Role overview

Qualifications

Strong written and verbal communication skills
Customer-focused mindset with attention to detail
Comfortable navigating online booking systems and digital tools
Ability to work independently in a remote environment

Responsibilities

Assist clients with researching cruise itineraries, destinations, and cabin options
Coordinate and confirm cruise reservations, including travel dates and guest details
Respond to client inquiries regarding cruise lines, onboard experiences, and requirements
Review booking details for accuracy and completeness

Key facts

Remote from: Georgia (USA)
Full time
English

Hard skills

Microsoft Bookings

Other skills

Customer Service
Communication
Detail Oriented
Problem Solving

About the company

Aisles & Abroad

Unknown

Company details

Company sizeUnknown

Links

Website LinkedIn See all jobs

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Job description

Position Overview

We are seeking service-oriented and detail-focused individuals to join our team as an Online Cruise Booking Agent. This role focuses on assisting clients with researching cruise options, coordinating reservations, and ensuring a smooth booking experience from start to finish.

This is an entry-level opportunity within the travel industry. No prior cruise or travel experience is required. Structured onboarding and training are provided.

Key Responsibilities

Assist clients with researching cruise itineraries, destinations, and cabin options

Coordinate and confirm cruise reservations, including travel dates and guest details

Respond to client inquiries regarding cruise lines, onboard experiences, and requirements

Review booking details for accuracy and completeness

Maintain organized records of client reservations and communications

Provide support before and after travel to ensure a positive experience

Qualifications

Strong written and verbal communication skills
Customer-focused mindset with attention to detail
Comfortable navigating online booking systems and digital tools
Ability to work independently in a remote environment
Customer service, hospitality, or administrative experience is helpful but not required

What We Offer

Structured onboarding and step-by-step training
Access to cruise booking platforms and supplier resources
Ongoing professional development opportunities
Flexible remote work environment
Supportive and collaborative team culture

Ideal Candidate

This role is ideal for individuals interested in cruise travel, customer service, or remote work opportunities, as well as those exploring entry into the travel industry.

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