Key Facts

Remote From:

Full time

Senior (5-10 years)

English

Hard Skills

ServiceNow ServiceNow Service Component Architecture JScript Operationalizing AI Playwright (Software Testing) Automated Testing Framework Regression Testing

Other Skills

•
Troubleshooting (Problem Solving)
•
Organizational Skills
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Communication

Roles & Responsibilities

Minimum of five (5) years of hands-on experience with ServiceNow platform administration.
ServiceNow Certified System Administrator (CSA) certification.
Proficiency in JavaScript and ServiceNow development concepts.
Experience with REST API integrations and data management.

Requirements:

Manage and configure core ServiceNow modules, including ITSM and SPM.
Support and maintain platform updates, releases, patches, and upgrades.
Monitor platform performance and ensure instance health.
Collaborate with stakeholders to gather requirements and support enhancements.

ARK Solutions, Inc.

Human Resources, Staffing & Recruiting

About ARK Solutions, Inc.

WE'RE A COMPANY THAT CARES FOR OTHERS BEYOND STAFFING OUR CULTURE SHAPES EVERYTHING WE DO. Our people, clients, and consultants matter to us more than anything. We are driven by a culture of purpose, shared values, and growth. OUR CLIENTS ARE OUR DRIVING FORCE Whether it’s finding the right candidate for a job or seamlessly managing a project end to end, our conviction and commitment to our clients runs deep. No matter what it takes, we’re devoted towards the success of your business. OUR PEOPLE ARE OUR FAMILY Our team members are our family. We’re here for you and we won’t stop until you’re exactly where you want to be. We believe in your potential and we are devoted to helping you achieve your ambition. IT’S ALL ABOUT YOU Your business is our business. We believe in making our relationship and understanding strong, and we know just how to do that. Our mantra is: analyze, identify, recruit, execute. Our mission is to create relationships, not transactions. Our promise is that we'll be there, as questions or issues arise, every step of the way. With experience in staffing and implementing projects, we thrive on sharing our experience and knowledge to help you make a success of your business. Our track record proves that clear communication and expert collaboration will boost your bottom line. ARK was formed in 2003 with the goal of becoming the supplier of choice for clients, employer of choice for our employees and contingent workforce. We provide high-volume staffing, SOW and payrolling services to structured contingent workforce programs and projects across USA. With our deep industry knowledge, business process expertise, comprehensive resources and a proven track record, ARK Solutions, Inc. can mobilize the right talent across various skills. ARK Solutions, Inc. is a certified Minority Women Owned Firm by NMSDC, State of VA, PA, NY and MD.

Company type: SME

Industry: Human Resources, Staffing & Recruiting

Founded: 2018

Company size: 201 - 500

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Job description

ServiceNow Platform Administrator/Architect

Location: Remote at Washington, DC

Duration: 3 months

Seeking for an experienced professional with a strong background in ServiceNow platform administration and architecture. This role requires expertise in various ServiceNow modules and integrations. The ideal candidate will have excellent communication skills and the ability to work effectively with multiple teams.

Key Responsibilities:

Manage and configure core ServiceNow modules, including ITSM and SPM.
Support and maintain platform updates, releases, patches, and upgrades.
Monitor platform performance and ensure instance health.
Collaborate with stakeholders to gather requirements and support enhancements.
Provide architectural guidance for platform design and integration strategy.
Utilize AI capabilities to improve productivity and solution quality.

Required Qualifications:

Minimum of five (5) years of hands-on experience with ServiceNow platform administration.
ServiceNow Certified System Administrator (CSA) certification.
Proficiency in JavaScript and ServiceNow development concepts.
Experience with REST API integrations and data management.
Strong communication, troubleshooting, and organizational skills.
Knowledge of SDLC practices and Agile methodologies.
ITIL certification.