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Oracle CX Sales (Redwood)

Role overview

Qualifications

  • Knowledge of JavaScript event listeners for handling UI interactions
  • JavaScript, HTML, CSS
  • Git (version control)
  • Basic understanding of web UI customization and troubleshooting

Responsibilities

  • Supporting and managing Oracle CX Sales applications with Redwood UI enablement
  • Assisting in enabling Redwood features through functional setups, opt-ins, and configuration changes
  • Handling end-user issues related to Redwood UI and ensuring smooth adoption
  • Performing functional testing during quarterly releases and Redwood updates

Key facts

  • Remote from: Anywhere
  • Full time
  • 0
  • English

Other skills

  • Collaboration
  • Problem Solving

About the company

Elfonze Technologies logo

Elfonze Technologies

Elfonze Technologies is an IT service and consulting firm established in 2021. It started with delivery centers in Bengaluru and Denver, and by the end of its first year, it had a strong focus on Oracle Enterprise Consulting. The following year, the company expanded to Bhubaneswar and introduced an Electronics System Design and Manufacturing (ESDM) vertical. In 2023, Elfonze diversified its product portfolio with innovative solutions and strategic partnerships. It opened a Pune office and launched Connected Supply Chain Services. Key achievements include expansion to four locations, diversification into five verticals, serving over 50 global clients, a 400% growth rate, a strong team of over 200, and high client satisfaction. The founders' century of combined experience in IT and enterprise consulting has been fundamental to Elfonze's success. The company operates in multiple verticals including IT services, consulting, product development, and more, showcasing its adaptability and commitment to excellence.

Company details

Company typeScaleup
Company size201 - 500

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Job description

This is a remote position.

Key Responsibilities include:

 

Supporting and managing Oracle CX Sales applications with Redwood UI enablement

Assisting in enabling Redwood features through functional setups, opt-ins, and configuration changes

Handling end-user issues related to Redwood UI and ensuring smooth adoption

Performing functional testing during quarterly releases and Redwood updates

Supporting UI personalization and standard configuration using Oracle tools

Working with business users to explain Redwood UI changes and drive adoption

Preparing user guides, SOPs, and training materials for Redwood changes

Supporting regression testing and validating system behavior post-release

Collaborating with technical and functional teams for issue resolution and enhancements

Ensuring alignment of Redwood UI with business processes and user experience standards


 

Technical Skills Required:

 

Knowledge of JavaScript event listeners for handling UI interactions

JavaScript, HTML, CSS

Git (version control)

Repository management

Workspaces and branching strategies

Code migration across environments (DEV, TEST, PROD)

Basic understanding of web UI customization and troubleshooting

Knowledge of OOTB AI functionalities in Oracle CX Sales / Fusion Cloud

Experience with Oracle Application Composer for extending and customizing CX Sales applications (fields, objects, page layouts, business logic)



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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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