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Medical Assistant - Care Coordinator

Role overview

Qualifications

  • Active National Certified Medical Assistant Required
  • Minimum 2 years of healthcare-related experience
  • Minimum 1 year in related Chronic Care Management services
  • Strong communication and interpersonal skills

Responsibilities

  • Make 50+ outbound patient calls per day using our phone system
  • Utilize multiple client EHR systems for documentation
  • Conduct monthly check-in calls for RPM and CCM patients
  • Review and monitor synced vital signs from RPM devices

Key facts

Other skills

  • Communication
  • Social Skills

About the company

CompuGroup Medical US logo

CompuGroup Medical US

Computer Software / SaaS

CompuGroup Medical is a global e-health provider with a comprehensive portfolio of cutting-edge IT solutions for the healthcare industry. We connect doctors, hospitals, community health facilities, dentists, pharmacists, health insurers and other service providers to create an integrated network of all healthcare stakeholders. As a result, we can help these organizations improve efficiency, optimize care and increase patient satisfaction while also improving profitability. Our market-leading solutions include everything from electronic health records to innovative practice management systems. These solutions are present in over 400,000 practices and healthcare organizations worldwide. We are also proud to maintain and sustain long-term relationships with our clients, many of whom have been using our products for decades. Our dedicated, knowledgeable team consistently delivers innovative products and services with the customer in mind, knowing that in addition to running an effective business, their main focus is to heal the patient. We share that same passion and it drives everything we do. As an owner-led and publicly traded company, CGM uniquely combines the personal touch of a local business with the strength of a global entity. We are committed to meeting and exceeding our clients’ expectations, and our goal is to become the #1 choice for all healthcare providers in the United States – a position we have already achieved in many other countries around the world.

Company details

IndustryComputer Software / SaaS
Company size5001 - 10000

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Job description

Create the future of e-health together with us by becoming a Medical Assistant – Care Coordinator

At CompuGroup Medical we have the mission of building ground-breaking solutions for digital healthcare. Our vision is revolutionizing how healthcare professionals produce, access, and utilize information and thus enabling them to focus on the core value of their work: patient outcomes.

We are seeking a motivated and patient-focused Care Coordinator to support patients enrolled in Medicare’s Remote Patient Monitoring (RPM) and Chronic Care Management (CCM) programs.

This is not a traditional back-office Medical Assistant role. Instead, you will serve as a key point of contact for high-risk patients with multiple chronic conditions β€” helping them stay engaged, compliant, and on track with their care plans through structured outreach and monitoring.

Your Contribution:

  • Make 50+ outbound patient calls per day using our phone system
  • Utilize multiple client EHR systems for documentation
  • Conduct monthly check-in calls for RPM and CCM patients
  • Review and monitor synced vital signs from RPM devices
  • Order RPM devices and educate patients on proper usage
  • Conduct structured health assessments
  • Follow personalized care plans tailored to each patient
  • Provide education on nutrition, exercise, medication adherence, and lifestyle choices
  • Track and document patient progress accurately and consistently


Your Qualification:

  • Active National Certified Medical Assistant Required
  • Minimum 2 years of healthcare-related experience
  • Minimum 1 year in related Chronic Care Management services
  • Strong communication and interpersonal skills
  • Comfortable with high-volume outbound calling
  • Strong documentation and EHR proficiency

Please upload NCMA/NRMA credentials with resume

Salary: $20 per hour

What you can expect from us:

  • Purpose: Become a part of a significant initiative. At the intersection of healthcare and digital innovation, we are shaping the future of e-health.
  • Equal Opportunity Employer: At CGM, we value our team members and strive to create an environment where everyone has the opportunity to succeed.
  • Career Opportunities: We are offering a variety of internal career opportunities and numerous long-term perspectives.
  • Security: We offer a secure workplace in a crisis-proof market.
  • All-round benefits package: Medical, Dental and Vision as well as 401k with employer matching. Personal Time Off to promote work life balance.
  • Work environment: Modern workplaces, flexible working hours, hybrid work options and much more.

Convinced? Submit your application now! Please make sure to include your salary expectations as well as your earliest possible hire date.


We create the future of e-health. Join us in a cause that shapes the very future of hope and healing. At the powerful crossroads of healthcare and innovation, we are passionately building the next chapter of e-healthβ€”a revolution that saves lives, transforms care, and brings compassion into the digital age. Together, we can make a lasting difference.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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