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Director of Freight and Logistics

Key Facts

Remote From: 
Full time
Senior (5-10 years)
English, Spanish

Other Skills

  • Social Skills
  • Analytical Skills
  • Problem Solving
  • Communication
  • Teamwork
  • Time Management

Roles & Responsibilities

  • Bachelor's degree in supply chain, logistics, business, operations, or a related field required
  • 8+ years of progressive experience in freight, transportation, logistics, supply chain, or distribution operations
  • Proven leadership experience managing teams and cross-functional operational processes
  • Experience with domestic and international shipping, including customs and duties coordination

Requirements:

  • Help establish, implement, and communicate the strategic direction of HALO’s freight and logistics function
  • Lead and own the end-to-end execution of domestic and international freight operations
  • Manage carrier, broker, and third-party logistics relationships to secure reliable service
  • Optimize, manage, and oversee freight processes

Job description

Description

  

We are HALO Branded Solutions! We connect people and brands to create unforgettable, meaningful, and lasting experiences that build brand engagement and loyalty for our over 60,000 clients globally. With over 2,000 employees, 1,100 Account Executives, and 40+ sales offices across the United States, HALO is on a tremendous growth trajectory organically and through acquisition.

If you are an experienced, inspirational freight and logistics leader interested in being a part of our growth trajectory as a catalyst of positive operational change and looking to join a fast-paced, high-energy culture then we want to speak with you.
 

Reporting to the VP of Global Sourcing & Logistics, as the Director of Freight and Logistics, you will embrace the vision of a technology-enabled, world-class team. You will build on that vision by optimizing people, process, and technology. Your vision will include fostering a customer-centric mindset while improving freight consistency, freight competitiveness, service levels, cost visibility, and operational execution across HALO’s logistics environment.
 

The Director of Freight and Logistics is responsible for leading HALO’s freight and logistics strategy and day-to-day execution across domestic and international shipments. This role will help unify freight-related functions under one integrated operational leader — from estimating and pricing support through carrier management and shipment execution — with the goal of driving consistency, better economics, and a simpler experience for our clients, our sellers, and our internal employees.

This leader will oversee carrier relationships, freight processes, service performance, and cross-functional coordination with Billing, Operations, Finance, Technology, and Commercial teams. The role is accountable for improving freight transparency, reducing invoice surprises, strengthening logistics execution, and building a scalable operating model that supports HALO’s growth.
 

Responsibilities:

  • Help establish, implement, and communicate the strategic direction of HALO’s freight and logistics function in partnership with Operations leadership.
  • Lead and own the end-to-end execution of domestic and international freight operations, ensuring shipments are planned, routed, and delivered in alignment with business and client needs.
  • Manage carrier, broker, and third-party logistics relationships to secure reliable service, scalable capacity, and competitive freight solutions.
  • Optimize, manage, and oversee freight processes, including shipment coordination, transport charges, customs and duties, tracking, and delivery follow-through.
  • Partner with Billing, Finance, Product and Technology, and Commercial teams to improve freight pricing transparency and reduce downstream billing surprises.
  • Define, refine, and communicate freight best practices and documentation standards to improve order accuracy, invoicing quality, and customer experience.
  • Measure team productivity and success through objective key performance indicators tied to service, cost, accuracy, and timeliness.
  • Supervise workflow and performance of the freight and logistics team, both direct reports and indirect reports, providing coaching, feedback, and development support.
  • Leverage data and feedback from internal and external stakeholders to continuously innovate and improve freight operations.
  • Stay up to date with industry trends, carrier markets, and best practices in transportation, logistics, and distribution.
  • Serve as the escalation leader for complex freight issues, service failures, and cross-functional resolution needs.
  • Perform other related duties as assigned.
Requirements

  

  • Bachelor’s degree in supply chain, logistics, business, operations, or a related field required.
  • 8+ years of progressive  experience in freight, transportation, logistics, supply chain, or distribution operations.
  • Proven leadership experience managing teams and cross-functional operational processes.
  • Experience with domestic and international shipping, including customs and duties coordination.
  • Strong working knowledge of carrier management, freight billing concepts, shipment execution, and process improvement.
  • Experience or knowledge of how a distribution company works is highly desirable.


Desired Qualifications:

  • Bring a change-maker, transformational mindset and a passion for continuous process improvement.
  • Having strong interpersonal skills and build collaborative relationships across teams and functions.
  • Maintain a consistent focus on operational excellence, service, and execution.
  • Are analytical, detail-oriented, and skilled at solving problems in a fast-moving environment.
  • Can manage multiple priorities simultaneously and meet deadlines.
  • Communicate effectively with all levels of leadership and staff.
  • Can organize results, translate data into action, and lead through influence.
  • Show examples of using technology to improve business processes for better quality, efficiency, or added value.
  • Thrive in a highly visible role that impacts the customer and employee experience across the organization.
     

Compensation: The estimated base salary range for this position is between $110,000 and $160,000 annually. Please note that this pay range serves as a general guideline and reflects a broad spectrum of labor markets across the US. While it is uncommon for candidates to be hired at or near the top of the range, compensation decisions are influenced by various factors. At HALO, these include, but are not limited to, the scope and responsibilities of the role, the candidate's work experience, location, education and training, key skills, internal equity, external market data, and broader market and business considerations.

  

Benefits: At HALO, we offer benefits that support all aspects of your life, helping you find a work-life balance that’s right for you. Our comprehensive benefits include nationwide coverage for Medical, Dental, Vision, Life, and Disability insurance, along with additional Voluntary Benefits. Prepare for your financial future with our 401(k) Retirement Savings Plan, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA).

  

Application Information: To apply to this opportunity, click the APPLY button at the top right or very bottom of the screen to complete our online application. A resume is optional, so you may choose to upload and have the application prefill with your information. There are 5 sections to complete in total, including General information, Work History, Education, Compliance, and optional demographic questions. Once you have successfully submitted your application, you will receive a submission confirmation email from our system.

  

Application Deadline: Applications are reviewed and processed only when there is a specific need or opportunity, rather than on a fixed schedule or at a set deadline. Because they are reviewed on an as-needed basis, a job posting will be removed once the position has been filled or is no longer available.

  

More About HALO: At HALO, we energize our clients' brands and amplify their stories to capture the attention of those who matter most. That’s why over 60,000 small- and mid-sized businesses partner with us, making us the global leader in the branded merchandise industry.

  • Career Advancement: At HALO, we’re passionate about promoting from within. Internal promotions have been key to our exponential growth over the past few years. With so many industry leaders at HALO, you’ll have the opportunity to accelerate your career by learning from their experience, insights, and skills. Plus, you'll gain access to HALO’s influential global network, leadership  opportunities, and diverse perspectives.
  • Culture: We love working here, and we’re confident you will too. At HALO, you’ll experience a culture of ingenuity, inclusion, and relentless determination. We push the limits of possibility and imagination by staying curious, humble, and bold breaking through yesterday’s  limits. Diversity fuels our creativity, and we thrive when each of us contributes to an inclusive environment based on respect, dignity, and equity. We hold ourselves to a high standard of excellence with a commitment to results and supporting one another with accountability, transparency, and dependability.
  • Recognition: At HALO, your success is our success. You can count on us to celebrate your wins. Colleagues across the      company will join in recognizing your milestones and nominating you for awards. Over time, you’ll accumulate recognition that can be converted into gift cards, trips, concert tickets, and merchandise from your favorite brands.

HALO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We insist on an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Inclusion is a core value at HALO and we seek to recruit, develop and retain the most talented people.


HALO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We insist on an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Inclusion is a core value at HALO and we seek to recruit, develop and retain the most talented people.


HALO participates in E-Verify. Please see the following notices in English and Spanish for important information: E-Verify Participation and Right to Work.


HALO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at hr@halo.com. Please do not use this as an alternative method for general inquiries or status on applications as you will not receive a response. Reasonable requests will be reviewed and responded to on a case-by-case basis.

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