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Sales and Customer Service Representative

Key Facts

Remote From: 
Full time
English

Other Skills

  • Sales
  • Customer Service
  • Communication
  • Success Driven

Roles & Responsibilities

  • Minimum of three years of sales experience
  • Fluent in English with excellent communication skills
  • Strong ability to build rapport and handle objections effectively
  • Experience in phone-based sales, customer service, or lead generation

Requirements:

  • Make outbound sales calls to vendors and sponsorship prospects using provided scripts
  • Engage potential clients, answer inquiries, and qualify leads
  • Send follow-up emails using pre-written templates
  • Track interactions and progress using Gentask's CRM system

Job description

Job Title: Sales and Customer Service Representative

Location: Remote (US Based) | 25,000 PESOS / MONTH

Job Type: Part-Time (20 hours/week)

About the Role:

Gentask is looking for a skilled Sales and Customer Service Representative to support a mindful market vendor recruitment drive and sponsorship program. This role requires a motivated professional with strong sales skills and excellent English fluency to conduct outreach via phone and email.

Key Responsibilities:

  • Make outbound sales calls to vendors and sponsorship prospects using provided scripts.
  • Engage potential clients, answer inquiries, and qualify leads.
  • Send follow-up emails using pre-written templates.
  • Track interactions and progress using Gentasks CRM system.
  • Utilize the "Open Phone" dialer for dedicated call management.
  • Maintain detailed records of outreach efforts and performance.

Requirements:

  • Minimum of three years of sales experience.
  • Fluent in English with excellent communication skills.
  • Strong ability to build rapport and handle objections effectively.
  • Experience in phone-based sales, customer service, or lead generation.
  • Familiarity with CRM tools and dialer systems (experience with "Open Phone" is a plus).
  • Highly organized and results-driven.

Preferred Qualifications:

  • Background in vendor recruitment or sponsorship sales.
  • Experience working with wellness, recovery, or counseling organizations.
  • Ability to adapt to different sales strategies based on business needs.

Hiring Process:

  1. Resume and portfolio submission.
  2. Voice recording assessment.
  3. Mock call evaluation with the client.
  4. Final selection and onboarding.

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