Logo for Code Red Staffing, LLC

Virtual Customer Service Representative at CODE RED STAFFING

Role overview

Qualifications

  • A minimum of 6 months of customer service experience, preferably in a call center environment
  • Proficiency with Windows 7, 8 and 10
  • High school diploma or GED
  • Excellent communication and listening skills

Responsibilities

  • Taking incoming calls from clients
  • Providing requested material via email, fax, or mail
  • Utilizing the company database to document call information in a paperless environment
  • Resolving problems and assisting customers with questions

Key facts

Hard skills

Other skills

  • Customer Service
  • Communication
  • Active Listening
  • Punctuality
  • Problem Solving

About the company

Code Red Staffing, LLC logo

Code Red Staffing, LLC

  • Outsourcing & BPO
  • Startup
  • 11–50
Code Red Staffing, LLC, is a virtual call center partnered with Arise Virtual Solutions platform to recruit Client Support Professionals (CSP’s) that work as Independent Contractors. Our CSP's provide sales, customer service and tech support to Fortune 500 companies from the comfort of their own home. We also recruit independently for a variety of companies across the United States, for various great paying positions. Our goal is the make the hiring process go quickly, providing our candidates with the best possible experience.

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Job description

We are looking for 15 Customer Service Representatives to join their busy team! We are also looking for 10-15 bilingual reps to fill multiple slots. This is a work from home position for various well-known major corporations.

Various clients to choose from such as

  • Theme Park Reservations
  • Cruise Ship
  • Online Auction
  • Home Repair Stores
  • Cable/Internet Provider
  • And MORE!

AVAILABLE SHIFTS:

· Flexible Scheduling ( Set your own)

· Minimum of 15 hours per week, up to 40+ depending on the client

· Please note it may require weekend availability (either Saturday AND/OR Sunday)

PAY RATES:

$9.00-$12.00 per hour

JOB DUTIES:

· Taking incoming calls from clients

· Providing requested material via email, fax, or mail

· Utilizing the company database to document call information in a paperless environment

· Resolving problems and assisting customers with questions

· Additional support duties as assigned

REQUIREMENTS:

· A minimum of 6 months of customer service experience, preferably in a call center environment

· Proficiency with Windows 7, 8 and/10

· Per the client’s request, the ability to pass a criminal background investigation and a drug screen, (when applicable)

· Punctual and continuous attendance is MANDATORY

· High school diploma or GED

· A stable work history

· Excellent communication and listening skills

Please apply online for immediate consideration. All qualified applicants will be contacted.

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