National Account Manager

We’re Looking For A(n): National Account Manager

Location: Remote (El Segundo, CA and/or Burbank/North Hollywood, CA)

What You’ll Be Doing: The mission for this role is to grow a profitable, mutual business partnership with customer that meets sales and profit expectations

• Own the account and deliver sales, spending and distribution targets
• Develop and execute joint business plans (JBPs) in partnership with merchants, driving growth through innovation, assortment expansion, and in-store excellence.
• Lead forecasting, promotional planning, and trade spend management to achieve financial goals while maintaining brand integrity.
• Partner with broader retail team to align account plans with broader company strategy
• Identify and pursue new distribution and merchandising opportunities, including planogram optimization, secondary placement, and seasonal programs
• Leverage data and insights to analyze performance and recommend actions to improve velocity, share, and profitability.
• Build strong relationships with buying, merchandising, and marketing teams, acting as the primary business contact for all activities.
• Collaborate with the digital team to drive eCommerce growth and optimize performance on customer websites.
• Execute pricing, promotion, and trade strategies consistent with brand objectives and channel strategy.
• Partner with internal operations to ensure on-time, in-full delivery and service level excellence.
• Monitor competitive activity and provide strategic insights to inform pricing, product innovation, and promotional strategy.
• Represent the company at line reviews, trade shows, and key category planning meetings.

Qualifications (Note: We strongly encourage you to apply even if you don’t tick ALL of these boxes.):

• Strategic Account Leadership – Develops and executes joint business plans that align Petco’s priorities with brand growth objectives.
• Business & Financial Acumen – Demonstrates strong command of trade spend optimization
• Negotiation & Influence – Builds trust and alignment with merchants and cross-functional partners to achieve mutually beneficial outcomes.

• Data-Driven Decision Making – Uses POS, market data, and category insights to identify opportunities and make fact-based recommendations.
• Collaboration & Cross-Functional Alignment – Works effectively across Marketing, Supply Chain, and Finance to deliver flawless execution
• Entrepreneurial Mindset – Acts with urgency, accountability, and creativity to drive growth in a fast-paced, competitive retail environment
• Required Education: Bachelor’s Degree or equivalent experience

• Required Experience: 

  Bachelor’s degree in Business, Marketing, or related field.

  5–8 years of CPG sales experience, with 3+ years managing key national accounts 

  3+ years of pet sales experience

  Proven track record of growing branded business within retail partners.

  Strong analytical, financial acumen, and strategic planning skills.

  Experience working with IRI/Nielsen

  Passion for pets and the pet industry strongly preferred

• Preferred Experience: 

  Petco, PetSmart, PSP or other national retailers preferred

  3+ years of pet sales experience

  Experience with Tableau and retailer portal systems

• Preferred Education: Bachelor’s Degree in Business, Marketing or eCommerce degree or certification

• Comprehensive healthcare coverage – We cover 100% of premiums for medical, dental, and vision plans for employee-only plans.
• Annual bonus
• We match up to 3.5% of your 401k contributions, ensuring your retirement savings grow alongside your career.
• 6 paid sick and mental health days, an Employee Assistance Program, free weekly yoga and meditation classes, and additional mental health benefits, because we take a holistic approach to your well-being.
• Invest in your future with our Employee Stock Ownership Plan, where company contributions fund your retirement plan with company stock. Learn more.
• Reimbursements for a portion of personal cell phone and internet usage for eligible employees.
• Professional development opportunities with mentorship, continuous learning programs, and performance-based pay increases, empowering you to progress and excel in your career.
• Through our charity sponsorships, you can make a positive impact on communities worldwide. We’ve donated over $9 million to date.
• Potential for quarterly KPI bonuses.

The base salary range is $104,000-$130,000, plus bonus potential.

The posted salary range in this job posting reflects data based on California's cost of labor analysis. This salary range is subject to change per state; please click here to find the pay differential in your state of residence if the role is remote. 

Salary is based on a wide range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geographical location.