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Medical Virtual Assistant - Admin with Billing and Collections Experience

Role overview

Qualifications

  • Prior admin/receptionist experience (healthcare background preferred)
  • Experience with billing or payment processing is a plus
  • Strong written communication and organizational skills
  • Tech-savvy with scheduling and office tools

Responsibilities

  • Schedule, confirm, and follow up on patient appointments
  • Assist with payment collection through secure online systems
  • Update patient records and handle data entry with accuracy
  • Provide reliable administrative support to the healthcare team

About the company

Trova Talent logo

Trova Talent

Staffing & Recruiting

Trova Talent was born out of a love for the incredible impact that great talent and search outcomes have on organisations (big and small) as well as individuals. It is a privilege to support great leaders with talent decisions and great executives with their career choices. Trova Talent’s philosophy is centred on a deep care for the vitality of the business community and the leaders within it.At Trova Talent we have a passion for executive search, for inspiring great appointments and for supporting talent to thrive. We feel very fortunate to love what we do. What energises us is simply being able to help. We love helping our clients to flourish through exciting talent decisions and helping executives to optimise their careers. Through Trova Talent we have the opportunity to do this with creativity, innovation and wholeheartedness.

Company details

IndustryStaffing & Recruiting
Company size2 - 10

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Job description

For better engagement, updates, and valuable consultation tips, we encourage you to follow our founder on Instagram:

📷@marketingbybahaa. (https://www.instagram.com/marketingbybahaa?igsh=Y2Rnbjk3d3dnZXk=)

About the Role:
Global Pacific Support is partnering with a growing healthcare client to bring on a Medical Virtual Assistant. If you’re organized, detail-driven, and ready to support patients and providers, this role is for you. You’ll help keep operations running smoothly by managing scheduling, handling payments, and supporting the healthcare team — all from the comfort of your home.

What You’ll Do:

  • Schedule, confirm, and follow up on patient appointments.
  • Assist with payment collection through secure online systems.
  • Update patient records and handle data entry with accuracy.
  • Provide reliable administrative support to the healthcare team.

Requirements

What We’re Looking For:

  • Prior admin/receptionist experience (healthcare background preferred).
  • Experience with billing or payment processing is a plus.
  • Strong written communication and organizational skills.
  • Tech-savvy with scheduling and office tools.
  • U.S.-based, with knowledge of healthcare practices (HIPAA familiarity a bonus).

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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