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Medical Virtual Assistant - Admin with Billing and Collections Experience

Role overview

Qualifications

  • Prior admin/receptionist experience (healthcare background preferred)
  • Experience with billing or payment processing is a plus
  • Strong written communication and organizational skills
  • Tech-savvy with scheduling and office tools

Responsibilities

  • Schedule, confirm, and follow up on patient appointments
  • Assist with payment collection through secure online systems
  • Update patient records and handle data entry with accuracy
  • Provide reliable administrative support to the healthcare team

About the company

Best and Less Travel logo

Best and Less Travel

Travel & Tourism

Delivering seamless travel experiences for last 22 years, Best and Less Travel is a home grow travel agency located across Sydney and Melbourne. Best and Less Travel has been trusted choice of its customers, and preferred partner of all leading airlines.

Company details

IndustryTravel & Tourism
Company size11 - 50

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Job description

For better engagement, updates, and valuable consultation tips, we encourage you to follow our founder on Instagram:

πŸ“·@marketingbybahaa. (https://www.instagram.com/marketingbybahaa?igsh=Y2Rnbjk3d3dnZXk=)

About the Role:
Global Pacific Support is partnering with a growing healthcare client to bring on a Medical Virtual Assistant. If you’re organized, detail-driven, and ready to support patients and providers, this role is for you. You’ll help keep operations running smoothly by managing scheduling, handling payments, and supporting the healthcare team β€” all from the comfort of your home.

What You’ll Do:

  • Schedule, confirm, and follow up on patient appointments.
  • Assist with payment collection through secure online systems.
  • Update patient records and handle data entry with accuracy.
  • Provide reliable administrative support to the healthcare team.

Requirements

What We’re Looking For:

  • Prior admin/receptionist experience (healthcare background preferred).
  • Experience with billing or payment processing is a plus.
  • Strong written communication and organizational skills.
  • Tech-savvy with scheduling and office tools.
  • U.S.-based, with knowledge of healthcare practices (HIPAA familiarity a bonus).

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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