Logo for Mental Health Partnerships MHPHOPE

Case Manager (Full Time)

Role overview

Qualifications

  • A High School diploma with a minimum of 12 social science credits required
  • Minimum of 1 year of case management experience in a fee-for-service environment
  • Must have a BHTEN certification or be able to obtain one within one year of hire date
  • Demonstrated knowledge of the local Mental Health System

Responsibilities

  • Collaborate with participants to create self-directed goals to assist them in their path to recovery and self-sufficiency
  • Support participants with educational, employment, and social related goals, benefit/medical resources, mental health and substance use services
  • Attend socialization activities, such as attending community events and recovery learning centers
  • Collaboratively document participant progress in the electronic health records system

Key facts

Other skills

  • Goal Setting
  • Customer Service
  • Basic Internet Skills
  • Communication
  • Teamwork
  • Time Management
  • Problem Solving

About the company

Mental Health Partnerships MHPHOPE logo

Mental Health Partnerships MHPHOPE

Mental Health Care

Mental Health Partnerships was founded, and continues to thrive, on the basic principle that people with mental health conditions can and do recover because they have the resilience to direct their own journeys in overcoming significant adversity. And while recovery—in all its different forms and paths—is possible for all, there’s a greater chance for recovery in the context of an informed, caring community with family, friends and peers involved. Based on this conviction, we’ve spearheaded changes over six decades that have helped transform mental health services locally, statewide and across the country—all to be more responsive to the priorities set by those served. Not only did our organization play a key role in shutting down state mental hospitals, we ensured that over a hundred million dollars was then infused into community-based mental health services. A big part of that was the creation of Community Behavioral Health (CBH), a city-run entity established to manage behavioral health services under HealthChoices—Pennsylvania’s mandatory managed care plan for Medical Assistance recipients—for some 450,000 Philadelphians who receive Medicaid. And MHP advocacy was vital to the successful effort in the late 1990s to prevent the takeover of CBH by for-profit managed care organizations. MHP was also the first in the Pennsylvania to provide peer-to-peer mental health services from neighborhood drop-in centers, which have evolved into our recovery learning centers, based on what used to be considered a radical idea: that people in recovery could help others with mental health conditions in their respective paths toward recovery by example and through mutual support. Since establishing ourselves as a nonprofit in 1951 as the Mental Health Association of Southeastern Pennsylvania, we now provide more than 40 direct services not just in Philadelphia and the four surrounding counties, but also in South Jersey and the State of Delaware.

Company details

Company typeSME
IndustryMental Health Care
Company size201 - 500

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Job description

Job Type
Full-time
Description

COME BUILD HOPE WITH US!


Case Managers provide services to participants living in the community with persistent mental health challenges, in addition to individuals with co-occurring conditions. After assessing the participants' needs the Targeted Case Manager helps the participant with obtaining resources and services in the community, in a partnership that focuses on recovery and the achievement of the participant's goals for community living.


The Case Manager is a full time position, Monday - Friday, 8:30 AM - 5:00 PM (with the opportunity to create a flexible schedule with manager's approval). This is a hybrid work from home position, with required in-person participant visits and office days and occasional work from home options.  As an MHP full-time employee, you will have access to the following benefits: 

  • Generous Paid Time Off (Up to 39.5 paid days off per year!)
  • Medical, Dental & Vision Insurance 
  • No Cost Life and Disability Insurance
  • Flexible Spending Accounts
  • No Cost Employee Assistance Program
  • Retirement Plan with Annual Discretionary Employer Contribution
  • Employee Referral Bonuses
  • Tuition Reimbursement
  • Federal Student Loan Forgiveness Program
  • Continuous Growth & MHP Sponsored Training Opportunities

MHP is the proud recipient of Mental Health America's 2025 Platinum Bell Seal Award—an national recognition for our commitment to nurturing mentally healthy workplaces. Join us in revolutionizing workplace well-being and raising the bar for mental health excellence!  


WHAT YOU'LL DO

  • Collaborate with participants to create self-directed goals to assist them in their path to recovery and self-sufficiency.
  • Support participants with educational, employment, and social related goals, benefit/medical resources, mental health and substance use services, budgeting skills and exploring housing options in accordance with their support plan.
  • Attend socialization activities, such as attending community events, recovery learning centers, 12 step meetings, etc.
  • Collaboratively document participant progress in the electronic health records system.
  • Other duties as assigned to fulfill MHP's mission.
Requirements
  • A High School diploma with a minimum of 12 social science credits required, a Bachelor degree preferred with major course work in Sociology, Social Work, Psychology, Gerontology, Anthropology, Political Science, History, Criminal Justice, Theology, Nursing, Counseling or Education preferred.
  • Minimum of 1 year of case management experience in a fee-for-service environment.
  • Must have a BHTEN certification or be able to obtain one within one year of hire date.
  • Must possess a valid driver's license.
  • If applicable, must be able to qualify for and obtain a prison ID.
  • Demonstrated knowledge of the local Mental Health System.
  • Must possess basic computer skills to perform job duties including desktop computing, e-mail, timesheet management, electronic health records, internet research, etc. and the ability to learn software applications relevant to your position.
  • Must have access to a car to use for work on a daily basis.
  • Must have automobile insurance coverage at the state requirement levels and current state registration.
  • Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
  • Must be able to work under pressure and meet deadlines and billable unit requirements, while maintaining a positive attitude and providing exemplary customer service.

***Effective November 15, 2021, all new employees will be required to be fully vaccinated against COVID-19 before beginning employment with MHP. Reasonable accommodations will be considered for those with qualifying medical or religious exemptions.***


PHYSICAL DEMANDS

  • Sit/stand at a desk with ergonomically appropriate equipment.
  • 80% of a Targeted Case Manager's time is spent in community settings and/or outreach. Targeted Case Managers must be able to travel within the community that may not be accessible: walk, drive agency vehicles, and/or take public transportation depending on the needs of the program.

Reasonable accommodations will be made to enable individuals with disabilities to perform their essential job duties.


ABOUT MHP

Mental Health Partnerships (MHP) seeks to empower individuals with mental health challenges to live full and satisfying lives, based on their specific needs and choices, all while remaining connected to their families, friendships and communities.

MHP offers over 40 services throughout the Greater Philadelphia region and beyond, including Bucks, Chester, Delaware, Montgomery and Philadelphia counties in Pennsylvania, and select locations in the state of Delaware.

Salary Description
$23.00/hour

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Marcus Rivera

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