Key Facts

Remote From:

Philippines

Category: Operations Coordinator

Full time

Senior (5-10 years)

English

Hard Skills

SQL (Programming Language) Database Management Data Integrity Process Optimization Back End (Software Engineering) Microsoft Operations Framework Zendesk Asana Google Workspace

Other Skills

•
Problem Solving
•
Analytical Skills
•
Social Skills
•
Verbal Communication Skills
•
Adaptability

Roles & Responsibilities

Proven experience as an Operations Coordinator or in a similar operations-focused role
Basic proficiency in SQL (Structured Query Language) is a must-have
Solid understanding of back-end systems and database structures
A bachelor's degree in Business, Computer Science, or a related field is preferred

Requirements:

Oversee and improve daily operational processes and workflows
Coordinate with various departments to ensure seamless execution of business activities
Utilize SQL to query, manipulate, and analyze data from various back-end systems
Provide administrative and operational support to the operations team and management

Extend Your Team

About Extend Your Team

Let's be honest; running a business is hard. So hard that most people give up and fail. We are not those people. Yes, I was there and maybe you were or are there too. This isn't a cheesy sales pitch but there is a better way. You can get the talent you need and it will be at the right price. You just have to think differently and think globally. WHY I FOUNDED EXTEND YOUR TEAM ▬▬▬▬▬▬▬▬▬▬▬▬ After growing an e-commerce company to $5MM in annual revenue, I was buried with running the business. Before long, I started working 14+ hours/day managing multiple teams, projects, and completing low-value tasks. To be open, I was miserable. That's when I connected with Angelica, a mid career pro from the Philippines, to help me run my business as my Chief of Staff - reducing the time I spent on the business by 80%. She nothing short of changed my life and is the reason I founded my company. I want everyone to have an Angelica on their team. HOW IT WORKS ▬▬▬▬▬▬▬▬▬▬▬▬ 1) We get on a quick call so I can learn more about your business and your challenges. 2) We will source and introduce you to a remote worker that best fits your needs. 3) Myself and my team will work with you to consult you to help systemize your processes including onboarding, management, and operations. 4) We are there every step of the way to coach you, coach the team member and make sure that you are successful in outsourcing. If there are any issues, we work side by side with you in correcting them. We help you avoid the mistakes that I and so many others made learning how to successfully outsource I believe that you shouldn't spend $150/hr (your time) on a $15/hr problem. The most important thing is that I am the same as you. I am a business operator and have faced the same challenges. READY TO TALK? ▬▬▬▬▬▬▬▬▬▬▬▬ Book a call: https://calendly.com/myahes/discovery

Company type: Scaleup

Founded: 2018

Company size: 201 - 500

Website LinkedIn See all jobs →

Job description

About Us

We are reinventing consumer credit. We wildly reduce the cost of capital by using technology to easily tap into people’s assets. Our first product is the world's cheapest credit card – backed by home equity. Using many patented technologies, we sped up a process that usually takes 4-6 weeks and thousands of dollars down to as fast as 15 minutes and $0 to get.

Who are we?

We are a well-capitalized (over $250MM in equity funding) team of technology (Square, Microsoft, Facebook) and finance (Discover, CapitalOne, Goldman Sachs) executives with top-tier investors – Founders Fund, Khosla Ventures, Max Levchin, NYCA, Sequoia, SciFi VC, Caffeinated Capital, etc.

Our team includes people who have built:

Financial products (Square/CashApp, the earliest CapitalOne credit cards)
Consumer products (Internet.org, Xbox)
Technology infrastructure (Visual Studio, Windows & Azure, helped design the C++ & C# languages)
Mathematics & science infrastructure (computational research at NASA’s JPL)

We are missionaries who like to work hard on important problems - and build products that become infrastructure for society. We believe that using technology to lower the cost of capital for consumers is one of these problems - and if we can do it, it could have an infinite impact on people’s lives.

Job description:

We are seeking a detail-oriented and analytical Operations Coordinator to join our team. The ideal candidate will be a quick learner with a strong background in both general business operations and database management. This role is crucial for ensuring the smooth functioning of our day-to-day activities while also providing key support for data-driven projects. The successful candidate will be responsible for a variety of tasks, from optimizing workflows to performing data analysis using SQL.

Key Responsibilities

Operations Management:

Oversee and improve daily operational processes and workflows.
Coordinate with various departments to ensure seamless execution of business activities.
Develop, optimize, and maintain operational workflows to improve productivity and efficiency.
Monitor operational efficiency, including cost calculations, resource utilization, and process improvements.
Manage and track key performance indicators (KPIs) and operational metrics to identify trends and drive performance improvements.
Handle logistics, inventory management, and supply chain tasks as needed.
Act as a point of contact for operational inquiries, issue resolution, and problem-solving.

Data & Technical Support

Utilize SQL to query, manipulate, and analyze data from various back-end systems.
Generate reports, dashboards, and operational insights to support business decision-making.
Assist in maintaining data integrity, consistency, and accuracy within databases.
Collaborate with technical teams to understand system architecture, workflows, and data flow.
Troubleshoot and resolve data-related and system-related issues efficiently.

General Support

Quickly grasp and adapt to new systems, software, and operational processes.
Provide administrative and operational support to the operations team and management.
Develop, update, and maintain procedural and process documentation.
Support continuous improvement initiatives by identifying workflow gaps and recommending solutions.

Qualifications

Proven experience as an Operations Coordinator or in a similar operations-focused role.
Basic proficiency in SQL (Structured Query Language) is a must-have. The ability to write basic queries, joins, and aggregations is essential.
Solid understanding of back-end systems and database structures. You should be comfortable with concepts like tables, schemas, and data relationships.
Experience in integrating operations tools e.g. Zendesk, Asana
Exceptional analytical and problem-solving skills.
A quick learner with the ability to understand complex processes and new technologies rapidly.
Excellent communication and interpersonal skills.
Proficiency in Google Workspace.
A bachelor's degree in Business, Computer Science, or a related field is preferred.