Account Manager - 100% Remote - North America

NOTE: This is a FULLY remote role, but the candidate must be within North America to collaborate with their team, peers, and internal customers. You do not have to be in the specific country or city shown in this listing, but please only apply if you are physically based within North America.

Trusted by 20,000+ property managers worldwide, Hostaway is an industry leading, AI-powered vacation rental management platform designed for professional short-term rental operators. Hostaway brings everything together for greater efficiency and faster growth.

Profitable, high-growth, and the first short-term rental PMS unicorn 🦄. Join us at our most exciting stage yet! Learn more about our recent valuation and story here.

About the role

As an Account Manager at Hostaway, you will be responsible for growing revenue from our existing customer base by selling add-on products and expansion opportunities. This is a mid-level, quota-carrying inside SaaS sales role focused on proactive outreach, customer demos, pipeline management, and closing commercial opportunities.

Your mission

• Sell add-on products to existing customers, including solutions such as Dynamic Pricing, Smart Locks, QuickBooks Online, and Insurance.

• Run high-volume outbound activity through calls, emails, and demos to generate and progress expansion pipeline.

• Manage the full sales cycle for add-on opportunities, from discovery and demo through objection handling, negotiation, and close.

• Partner with Customer Success Managers to identify customer growth opportunities and lead the commercial sales process.

• Maintain accurate pipeline and activity records in Salesforce, including next steps, close dates, forecasting, and follow-ups.

• Meet or exceed monthly and quarterly revenue targets by consistently creating and closing expansion opportunities.