Operations Support Specialist

Operations Support Specialist

Full-Time | Remote | Philippines-Based
Rate: AUD $12/hour (~160 hours per month)

About the Opportunity

Local Peoples is partnering with Vyblee, an innovative hospitality technology company, to recruit an Operations Support Specialist to join their growing team.

Vyblee is a hotel-facing food-ordering platform that connects hotel guests with on-property and nearby dining options through seamless in-room ordering technology. Operating across the United States and Singapore, Vyblee partners with hotels to deliver exceptional guest dining experiences through technology.

This is an exciting opportunity to work directly with a fast-growing international startup and support operations across multiple global markets.

What You'll Do

You'll support operations across whatever is needed to keep our hotel partners and internal workflows running smoothly across both markets. This includes but is not limited to:

• Building and maintaining menus in our ordering platform, collating product information, uploading photos, formatting descriptions, and managing variants across hotel properties

• Maintaining QR code trackers and master data, including quality checks and updates

• Supporting pre-order consolidation and coordination

• Managing the end-to-end print production process for marketing materials and collaterals, including basic design adjustments, QR code generation and verification, and coordinating with designers and printers through to final delivery

• Supporting both US and Singapore market operations as required

• Managing ad hoc ops and data tasks as directed by the Head of Operations

• Picking up new tools, platforms, and workflows as the team and product evolve

What We're Looking For

• Tech-comfortable and a fast learner with software and platforms; we use Google Workspace, Asana, Lunar, internal ordering systems, and various ops tools

• Strong attention to detail, especially with data entry and cross-checking across multiple properties

• Organized, proactive, and able to manage shifting priorities in a lean team environment

• Clear communicator in an async remote setup

• Available for overlap with US Pacific or Eastern time

• Background in hospitality ops, e-commerce, or platform/data management is a plus, but the right attitude and work ethic matter more

What We Offer

• 12 AUD/hr, paid monthly

• Full-time remote role

• Direct support to the Head of Operations at a growing hospitality tech startup with a presence in the US and Singapore

• Room to grow as the team and platform scale

Local Peoples proudly supports the LGBTQ+ community, neurodiverse individuals, and First Nations people. We are committed to creating inclusive spaces where everyone, regardless of their identity, feels valued and respected. Together, we strive for equality and a positive future for all.

Local Peoples works, creates, and plays on the lands of the Wurundjeri, Bunurong, and Wathaurong peoples of the Kulin Nation, land which has never been ceded. We thank them for caring for this land for over 40,000 years and recognize and pay our deepest respect to Elders past, present, and emerging. This always was and always will be Aboriginal land