At Luminare Health , our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

Location: This position may be performed remotely from anywhere within the continental United States, excluding California, New York, Alaska, and Hawaii.

The Senior Performance Reporting Analyst is responsible for owning the design, governance, interpretation, and delivery of operational performance reporting. This role focuses on performance measurement, KPI standardization, executive and client-facing reporting, and ensuring transparency against contractual, regulatory, and service-level expectations.

This position does not focus on raw data development or complex data modeling; instead, it partners closely with Data Analysts and data engineering teams to ensure that curated, validated data is translated into meaningful performance insights and decision-ready reporting.

Job Description
Own the definition, standardization, and governance of operational performance metrics and KPIs.
Ensure consistent application of metric definitions across reports, dashboards, and deliverables.
Maintain reporting calendars, distribution protocols, and version control standards.
Produce and deliver executive-level dashboards, scorecards, and performance summaries.
Lead preparation of SLA reporting and performance guarantee assessments.
Translate operational results into clear narratives, key takeaways, and recommended actions.
Coordinate and deliver performance-related reporting for regulatory, accreditation, and client audits
Ensure reporting outputs align with contractual and regulatory requirements.
Drive standardization, automation, and scalability of recurring performance reports.
Identify opportunities to streamline reporting workflows and reduce manual effort.
Establish quality review checkpoints for performance reporting deliverables.

Minimum Requirements:

Bachelor’s degree in Business, Healthcare Administration, Analytics, or a related field.
6–10+ years of experience in healthcare performance reporting, operational reporting, or performance management, preferably within a health insurance TPA or payer organization.
Strong experience with reporting and visualization tools (e.g., Power BI, Tableau, Excel).
Deep understanding of health insurance and TPA operations, including claims, member services, utilization management, and provider operations.
Proven ability to present performance results to executive and client audiences.


Preferred Requirements:

Self-Funded or Fully-Funded Insurance/Benefits and/or TPA experience
Experience supporting SLA performance guarantees

Minimum Requirements:

• Bachelor’s degree in Business, Healthcare Administration, Analytics, or a related field.

• 6–10+ years of experience in healthcare performance reporting, operational reporting, or performance management, preferably within a health insurance TPA or payer organization.

• Strong experience with reporting and visualization tools (e.g., Power BI, Tableau, Excel).

• Deep understanding of health insurance and TPA operations, including claims, member services, utilization management, and provider operations.

• Proven ability to present performance results to executive and client audiences.

Preferred Requirements:

• Self-Funded or Fully-Funded Insurance/Benefits and/or TPA experience

• Experience supporting SLA performance guarantees

Location: This position may be performed remotely from anywhere within the continental United States, excluding California, New York, Alaska, and Hawaii.

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

EEO Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Pay Transparency Statement:

At Luminare, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for associates. 

  

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

Min to Max Range:

$77,800.00 - $146,100.00

Exact compensation may vary based on skills, experience, and location.