Salesforce Technical Architect (FSL)

Salesforce Technical Architect (FSL)
Remote Position
Duration: 12+ months

Job Summary:
We are seeking a highly skilled Salesforce Technical Architect with hands-on experience in Field Service Lightning (FSL) to lead the design and implementation of scalable, high-performance Salesforce solutions for our client. This role requires deep technical expertise, strong client interaction skills, and the ability to drive strategic platform decisions within complex enterprise environments.

Key Responsibilities:

• Collaborate with business and IT stakeholders to understand service operations, business needs, and technical requirements
• Architect scalable and robust Salesforce FSL solutions that align with enterprise architecture standards
• Lead the end-to-end design of Salesforce applications including service territories, work rules, scheduling policies, and mobile workforce setup
• Integrate Salesforce FSL with third-party systems (e.g., ERP, IoT platforms, legacy systems) using APIs, Mulesoft, or middleware
• Guide development teams on best practices, coding standards, and Salesforce development methodologies
• Conduct architecture reviews and technical walkthroughs
• Own the solution blueprint, data model, and technical documentation
• Ensure system scalability, performance, and security compliance as per enterprise standards
• Provide technical leadership during UAT, deployment, and post-go-live support
• Collaborate with Salesforce COE and cross-functional teams
• Mentor and guide junior developers and technical leads

Required Skills & Qualifications:

• 10+ years of experience in the Salesforce platform
• 3+ years of hands-on experience with Salesforce Field Service Lightning (FSL)
• Expertise in FSL components: service territories, work types, service resources, scheduling policies, dispatcher console, mobile configuration
• Experience in Salesforce Lightning, Apex, LWC, Visualforce, and integration patterns
• Knowledge of industrial field service domain is a strong plus
• Strong understanding of Salesforce security model, data model, and multitenant architecture
• Experience integrating Salesforce with ERP systems (e.g., SAP) and IoT platforms is a plus
• Salesforce Application Architect or System Architect certification preferred
• Salesforce Field Service Consultant certification is a plus
• Excellent communication, stakeholder management, and documentation skills
• Experience working in Agile/Scrum environments

Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.