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Technical Specialist - SAP Solutions

Role overview

Qualifications

  • 1–3 years of experience in a technical, application support, software implementation, ERP, or SAP-related role.
  • Basic understanding of SAP, SuccessFactors, ERP systems, enterprise applications, or business process automation.
  • Strong analytical and problem-solving skills.
  • Excellent communication skills with both technical and non-technical audiences.

Responsibilities

  • Support customer implementations and deployments of our software solutions within SAP and related enterprise environments.
  • Assist with system configuration, testing, troubleshooting, and technical documentation.
  • Work with customers and internal teams to gather requirements and understand business processes.
  • Collaborate with the Product and Development teams by providing customer feedback and enhancement ideas.

About the company

docuflow for SAP logo

docuflow for SAP

Computer Software / SaaS

docuflow™ for SAP is a VersaFile Inc. product supporting both SAP ECC and SAP S/4HANA® for a seamless SAP archiving, linking and process automation across one or many content platforms. LESS COST. LESS HANDS. MORE FLOW. Supporting both SAP ECC and SAP S/4HANA®, docuflow reduces costs and increases your teams' efficiency with seamless SAP archiving, linking and process automation across one or many content platforms. Using cloud technologies, docuflow enables your teams to shift their focus to what's most important: your business. LESS COST docuflow reduces the expense of SAP archiving and linking by using more efficient cloud technologies, leveraging existing licenses and freeing resources from manual processes, without costly changes to existing infrastructure. LESS HANDS docuflow's automation features streamline manual time-consuming SAP processes and tasks, freeing-up SAP users and business end-users to be more efficient and focus on higher-value that drive your business activities. MORE FLOW docuflow automates the movement of information across SAP and multiple content services platforms including Office 365, Sharepoint, BOX, IBM Filenet, and OpenText Documentum. Implementing within weeks versus months, means your teams are up and running, adding value faster than traditional legacy solutions.

Company details

IndustryComputer Software / SaaS
Company size11 - 50

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Job description

Technical Specialist – Enterprise Solutions 



About Us

VersaFile is a fast-growing software company specializing in attachment and data archiving solutions for SAP, SuccessFactors, and other enterprise applications. Our solutions integrate seamlessly with leading document management platforms, helping organizations manage their data lifecycle efficiently, securely, and compliantly.



As demand for our products continues to grow, we're looking for a Technical Specialist to join our team and contribute to customer implementations, product development, technical support, and pre-sales activities.



This is an excellent opportunity for someone early in their SAP or enterprise software career who wants to expand their technical expertise, work directly with customers, and gain exposure to implementation consulting, product development, and solution design.

The Opportunity

As a Technical Specialist, you will work alongside experienced team members to support customer implementations, assist with technical configurations, troubleshoot issues, and contribute to ongoing product enhancements. You'll gain hands-on experience with SAP environments, enterprise software integrations, document management solutions, and customer-facing consulting activities. This role is ideal for someone who enjoys solving technical problems, learning new technologies, and working collaboratively with customers and colleagues.



Key Responsibilities

  • Support customer implementations and deployments of our software solutions within SAP and related enterprise environments.
  • Assist with system configuration, testing, troubleshooting, and technical documentation.
  • Work with customers and internal teams to gather requirements and understand business processes.
  • Investigate and resolve technical issues during implementation and post-go-live support.
  • Participate in product testing, quality assurance, and feature validation activities.
  • Collaborate with the Product and Development teams by providing customer feedback and enhancement ideas.
  • Assist with creating implementation guides, knowledge base articles, and technical documentation.
  • Support pre-sales activities by helping prepare demonstrations, proof-of-concepts, and technical presentations.
  • Learn and develop expertise in SAP integrations, document management systems, and enterprise software architectures.

What We're Looking For

  • 1–3 years of experience in a technical, application support, software implementation, ERP, or SAP-related role.
  • Basic understanding of SAP, SuccessFactors, ERP systems, enterprise applications, or business process automation.
  • Exposure to software configuration, technical troubleshooting, integrations, or application support.
  • Familiarity with SQL, APIs, XML, JSON, scripting, or software development concepts is an asset.
  • Strong analytical and problem-solving skills.
  • Excellent communication skills with both technical and non-technical audiences.
  • Ability to learn quickly and adapt in a fast-paced environment.
  • Comfortable working independently while collaborating closely with a distributed team.

Nice-to-Have Qualifications

  • Exposure to SAP S/4HANA, SuccessFactors, SAP Business Technology Platform (BTP), or ABAP.
  • Experience supporting enterprise software implementations.
  • Familiarity with document management systems such as OpenText, SharePoint, or other ECM platforms.
  • Understanding of cloud-based applications and integrations.
  • Experience delivering software demonstrations, training, or customer support.
  • Degree or diploma in Computer Science, Information Systems, Business Technology, or a related field.

Why Join Us?

  • Gain hands-on experience working with enterprise-level customers around the world.
  • Learn from experienced SAP and software professionals in a collaborative environment.
  • Build skills across implementation consulting, customer success, product development, and pre-sales.
  • Be part of a growing company where your ideas and contributions have a direct impact.
  • Flexible remote work environment.
  • Competitive salary and benefits package.
  • Clear opportunities for career growth and advancement as the company scales.

Location

This is a remote work-from-home position for candidates located and working within the Central European Time Zone (CET). Occasional travel may be required.



Employment Type: Full-Time, Permanent

Salary: €45,000 – €65,000 EUR annually, depending on experience and qualifications.

Perks & Benefits

  • Competitive salary
  • Annual bonus program
  • Cell phone allowance
  • Home internet reimbursement
  • Professional development and training opportunities
  • Flexible work environment

To Apply

Please submit your resume and a brief cover letter outlining your interest in the role and relevant experience.

VersaFile's core purpose is to deliver solutions for clients that make a difference.  To make a difference, we need people from all walks of life.  By the way, we genuinely care about people and it is embedded into who we are.  For us, equity and inclusion are a natural part of our culture and purpose. No matter who you are, come join us and together lets make a difference!

We thank all applicants for their interest and we will contact you for an interview if you are short-listed as a candidate.


Compensation€45,000 – €65,000 EUR annually, depending on experience and qualifications.

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Marcus Rivera

Chief Revenue Officer

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