Logo for Central States Funds/TeamCare

HR Operations Specialist

Role overview

Qualifications

  • Bachelor’s degree in Human Resources, Business Administration, or a related field
  • 3-5 years of experience in HR operations, HR administration, or related HR support role
  • Experience working with HRIS platforms (Workday, UKG, SAP SuccessFactors)
  • Strong proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)

Responsibilities

  • Maintain and audit employee data in the HRIS to ensure accuracy, confidentiality, and compliance
  • Process employee lifecycle transactions including hires, terminations, transfers, promotions, and compensation changes
  • Serve as primary contact for HR-related inquiries, providing timely and accurate responses to procedures and programs
  • Identify opportunities to streamline workflows, automate manual processes, and enhance system utilization

Key facts

Other skills

  • Microsoft Office
  • Detail Oriented
  • Organizational Skills
  • Time Management
  • Communication
  • Social Skills
  • Customer Service

About the company

Central States Funds/TeamCare logo

Central States Funds/TeamCare

Insurance

The Central States Southeast and Southwest Areas Health and Welfare Fund was founded in 1950 and was one of the first non-profit labor health funds in the United States. Since 2014, the Fund has done business under the tradename TeamCare. Today TeamCare covers the lives of 500,000 members, from 1,100 different employers, making it the largest labor healthcare fund in the country. With a proud history, our members and their families have the financial security of quality, affordable healthcare. Mission Statement We, as a unified team, are committed to providing exceptional service for our participants, local unions, and employers, while remaining a family-oriented organization. Every day, each of us must recognize the responsibility we have been given to provide benefits, and we strive to positively impact the quality of life for our participants and their families with dedication and integrity.

Company details

Company typeSME
IndustryInsurance
Company size501 - 1000

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Job description

Overview:

Company Overview

Who We Are

Established over 70 years ago, we are two of the largest Taft-Hartley trust funds in the United States. With over $50 billion in assets and $7 billion in benefits paid each year, we provide critical health insurance and lifetime retirement benefit services to nearly one million Teamster participants and family members. At Central States/TeamCare we jointly administer two trusted organizations:

TeamCare, a Central States Health Plan

Central States Southeast and Southwest Areas Health and Welfare Fund was founded in 1950 and was one of the first non-profit labor health funds in the United States. Since 2014, the Fund has done business under the tradename TeamCare. Today TeamCare covers the lives of 550,000 members, from 1,100 different employers, making it the largest labor healthcare fund in the

country.

Central States Pension Fund

Central States Southeast and Southwest Areas Pension Fund was founded in 1955 and has blazed a trail to retirement security. Paying over $90 billion in lifetime pension benefits for 690,000 retirees and beneficiaries to-date and has revolutionized the pension world of American workers.

 

Position Summary

The HR Ops Specialist supports day-to-day administration and continuous improvement of HR processes, systems, and programs across the employee lifecycle.  This role is responsible for ensuring data integrity within the HRIS, executing key HR transactions, maintaining personnel records, supporting compliance initiatives, and providing exceptional service to employees and leaders.  The HR Ops Specialist partners closely with Payroll, Total Rewards, Finance, and CTS (IT) to drive efficient, consistent, and compliant HR operations that enhance the employee experience.

Responsibilities:

Key Responsibilities

 

HR Data & Systems

  • Maintain and audit employee data in the HRIS to ensure accuracy, confidentiality, and compliance
  • Process employee lifecycle transactions including hires, terminations, transfers, promotions, and compensation changes
  • Support system updates, testing, and troubleshooting
  • Generate and analyze HR reports and dashboards to support business and compliance needs

Employee Experience & Support

  • Serve as primary contact for HR-related inquiries, providing timely and accurate responses to procedures and programs
  • Partner with Payroll, Total Rewards, and Talent team to ensure seamless coordination of employee changes and issue resolution

Compliance & Records Management

  • Maintain digital and physical personnel files in compliance with company policy and legal requirements
  • Support audits, compliance reviews, and data requests
  • Ensure adherence to federal, state, and local labor laws and regulations

Process Improvement & Projects

  • Identify opportunities to streamline workflows, automate manual processes, and enhance system utilization
  • Participate in or lead HR operational projects such as process standardization and documentation, system implementations, etc.
  • Assist with HR metrics, data analysis, and continuous improvement initiatives
Qualifications:

Qualifications

  • Bachelor’s degree in Human Resources, Business Administration, or a related field 
  • 3-5 years of experience in HR operations, HR administration, or related HR support role
  • Experience working with HRIS platforms (Workday, UKG, SAP SuccessFactors)
  • Strong proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) and other productivity tools

 

Skills

 

  • Strong attention to detail and commitment to data accuracy
  • Excellent organizational time management skills with the ability to manage multiple priorities
  • Solid understanding of HR processes, employment laws, and compliance standards
  • Exceptional communication and interpersonal skills with a customer-service mindset
  • Strong proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) and other productivity tools
  • Ability to handle confidential information with discretion and integrity

 

Compensation

 

Annual Salary Range: $65K-$85K
(determination of salary is based on experience level)


Benefits*

We’re proud to offer one of the most competitive total rewards packages in the nonprofit and benefits administration sectors, including:

  • 100% company-paid family insurance benefits including health, dental, RX & vision

(comprehensive coverage with low deductibles)

  • 100% company-funded pension plan (at no cost to the employee)
  • Health care and dependent care Flexible Spending Accounts (FSAs)
  • 401(k) retirement plan with company match
  • Paid vacation and PTO days
  • Flexible start times & hybrid work-from-home schedule
  • Lunch stipend for onsite café
  • Tuition reimbursement

 

* Please note that, though uncommon, the benefits described above are subject to change at the company’s discretion.

 

Equal Opportunity Employer

We are committed to providing equal employment opportunities to all employees and applicants for employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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