Role overview

Qualifications

C-1/ C-2 English level
Excellent communication and interpersonal skills
Strong customer service orientation
Goal-driven mindset

Responsibilities

Conduct outbound and receive inbound cold calls to potential prospects
Make warm calls to existing client databases
Schedule qualified appointments or successfully transfer calls live
Maintain a positive, professional, and courteous demeanor on all calls

Key facts

Remote from: El Salvador
Full time
English

Hard skills

Organizational Structure

Other skills

Communication
Customer Service
Time Management
Social Skills
Rapport Building
Goal-Oriented

About the company

VIVA Virtual Solutions

VIVA Virtual Solutions offers businesses the highest quality virtual assistant services across North America. 100% of our Virtual Assistants speak both Spanish & and English and are college-educated!VIVA Virtual Assistants are skilled and experienced professionals and can help you generate more leads, close more deals & help you make more commissions - all while saving your over 60% of the cost of hiring a full-time employee! That's why VIVA is quickly becoming the #1 choice of top insurance and real estate professionals across North America.

Company details

Company typeScaleup

Company size51 - 200

Links

Website LinkedIn See all jobs

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Job description

VIVA. is seeking an energetic, motivated and results-driven Appointment Setter to join our team. In this role, you will be responsible for engaging current clients on behalf of our agencies with the goal of setting pre-qualified appointments, making live transfers, and scheduling phone/email connections.

This position is ideal for someone with strong communication skills, and the ability to build rapport quickly over the phone.

Key Responsibilities

Conduct outbound and receive inbound cold calls to potential prospects
Make warm calls to existing client databases
Schedule qualified appointments or successfully transfer calls live
Follow call scripts
Maintain a positive, professional, and courteous demeanor on all calls
Work collaboratively with the team to achieve daily and weekly goals
Stay organized and manage multiple tasks efficiently
Operate within required timelines and productivity expectations
Serve as a self-starter with strong time-management skills

Requirements

C-1/ C-2 English level
Excellent communication and interpersonal skills
Strong customer service orientation
Ability to establish rapport with prospects quickly
Solid product knowledge retention
Goal-driven mindset

Benefits

Full remote position
Paid time off
Paid medical leave
40 hour work week
Weekends off

Salary: 1000

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