Active Directory / Entra ID Customer Engineer

Overview:

At JDA TSG, we equip many of the world’s major brands with top-tier specialized talent, business process expertise and technologies to drive their organizations in exciting new directions. What makes us the partner of choice for the most experience-obsessed brands worldwide? We apply extensive due diligence up front to ensure that our teams and talent will be a cultural fit and can make a difference from the very start. And we’ve established a reputation for bringing exceptional focus, flexibility, and confidence with every client we serve.

 

We have immediate opportunities for an Active Directory / Entra ID Expert to join our growing Customer Engineer (CE) team. These are full-time roles with comprehensive benefits. As a CE, you’ll work with Fortune-1000 enterprises, guiding them to a healthy, secure identity posture across hybrid and cloud environments.

 

Location: Remote US
Salary Range: $95K/yr – $110K/yr based on experience

What You Will Do:

• On-Demand Assessments – Active Directory (AD), AD Security, and Entra ID Health Checks
• WorkshopPLUS facilitation – AD Troubleshooting, Microsoft Entra Hybrid Identity, Identity Fundamentals
• Recovery Services – Lead Active Directory Recovery engagements
• Architecture Services – Design secure cloud identities, migrate & protect applications with Entra
• Blocker Mitigation & Optimization – Tune Entra Identity Protection and Advanced Conditional Access policies
• Act as the primary technical contact, providing visibility and advanced problem resolution to executive-level stakeholders

Who You Are:

• 15+ years of overall IT experience
• 7 + years of hands-on experience in Active Directory Federated Services, Entra ID B2C/External Identities, Zero-Trust architecture, Graph API, Entra Workload Identities, Windows Server 2016-2025, Entra Identity Governance & Verified ID, tenant-to-tenant migrations
• Deep understanding of Active Directory, ADDS. and AAD architecture - EntraID
• Ability to collaborate with cross-functional teams and advise stakeholders from engineers to CIOs.
• Strong written and verbal communication skills for presenting complex technical concepts to business leaders.

Preferred certifications -

• Microsoft Certified Systems Engineer (MCSE)
• Microsoft Certified: Identity & Access Administrator Associate
• Microsoft Certified: Cybersecurity Architect Expert
• Microsoft Certified Trainer

What We Offer:

• Healthcare - Comprehensive coverage for you and your family
• Employee Assistance Program - Get support when you or your family need it with counseling and coaching
• 401K with company match
• Paid time off
• Paid parental leave
• Volunteer Day Off
• Life insurance - Protect your loved ones and their future
• Business travel accident insurance

Posted Salary Range: USD $95,000.00 - USD $110,000.00 /Yr.