Logo for Savior Artigos Texteis Lda

CS Representative — Automotive Digital Services (German + English) -Braga Remote

Role overview

Qualifications

  • German at near-native or native level
  • English required
  • Currently residing in Portugal
  • Tech-savvy with good written and verbal communication skills

Responsibilities

  • Support German-speaking customers across automotive digital service enquiries
  • Handle incoming contacts via phone, email, and chat with professionalism
  • Manage and document all interactions accurately in internal systems
  • Escalate technical or complex issues to specialist teams when needed

Key facts

  • Remote from: Portugal
  • Full time
  • English, German

Hard skills

Other skills

  • Customer Service
  • Communication
  • Patience
  • Problem Solving

About the company

Savior Artigos Texteis Lda logo

Savior Artigos Texteis Lda

Textiles Manufacturing

Company details

Company typeStartup
IndustryTextiles Manufacturing
Company size11 - 50

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Job description

Customer Service Representative — Automotive Digital Services (German + English) — Braga, Portugal (Remote)

Do you speak German and English and want to support customers of a leading automotive digital services brand — all from home? We're hiring a remote customer service professional currently residing in Portugal.

Key Responsibilities:

- Support German-speaking customers across automotive digital service enquiries

- Handle incoming contacts via phone, email, and chat with professionalism

- Work 24/7 rotational shifts with 2 rotating days off per week

- Manage and document all interactions accurately in internal systems

- Escalate technical or complex issues to specialist teams when needed

- Collect equipment from the Braga office if residing within 50km

What We're Looking For:

- German at near-native or native level; English required

- Currently residing in Portugal (no relocation available)

- Comfortable with rotating 24/7 shifts including weekends and holidays

- Strong remote work discipline and reliable home setup

- Tech-savvy with good written and verbal communication skills

- Customer-first attitude with patience and clarity under pressure

Why Join?

Work remotely with the flexibility of rotating schedules while contributing to a globally recognised automotive brand's customer experience.

Apply Now: Based in Portugal and fluent in German? Apply now.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
Unlocked after you apply
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