Community Program Manager, DEV (Full-Time)

As the DEV Community Program Manager, you will be the bridge between our sales promises and developer reality. You will take the campaigns (challenges, ads, etc) our sales team builds with partners and translate them into experiences on our native community platform. You aren't just managing timelines; you deeply understand developer culture, appreciate the nuance of technical communication, and know how to keep multiple stakeholders happy.

You will administer our native DEV (dev.to) platform and will lead the execution of our initiatives, delegating specialized tasks to a small team of hourly contractors that you manage (Community Program Coordinator and Community Support Associate). You will ultimately be held accountable for campaign and community success,  platform support, and data-driven reporting.

What You’ll Do

• Campaign Execution: Own the end-to-end lifecycle of partner-sponsored campaigns and community campaigns. 

• Scale Campaigns and Optimize Delivery: Drive operational efficiency to scale our campaign capacity. By ensuring flawless project execution and capturing valuable feedback loops from partners and the community, you will directly help us optimize our delivery playbook and expand our capacity, which in turn helps us serve the best experiences to our community of millions of software creators.  

• Platform Administration: Serve as an expert and key administrator of the DEV platform. 

• Community Moderation: Develop and grow our community moderator programs. 

• Community Support: Oversee the triage and resolution of support inquiries, ensuring community members have a seamless experience participating in our platform and programs.

• Cross-Functional Collaboration: Serve as the ultimate connective tissue across teams. You will collaborate seamlessly with internal departments and interface with external partner stakeholders to keep projects aligned and moving forward.

• Data & Analytics: Track, analyze, and report on campaign performance metrics. You’ll determine what worked, what didn’t, and deliver insightful wrap-up reports to partners.

Benefits

• Competitive salary (range is posted above)

• Stock options

• Medical, dental, vision benefits and 401K

• Unlimited PTO

• Travel opportunities

About MLH

Major League Hacking's (MLH) mission is to empower hackers. Each year over 100,000 young technologists and innovators around the world attend MLH events and join our community. Our events provide a self-driven environment where community members learn from each other outside the confines of traditional academia. The MLH team grew out of this movement and is dedicated to making it accessible to the entire world.

Earlier this year, we acquired DEV (dev.to), an online community for software developers. Our combined ecosystem now supports millions of creators at every stage of their journey.

• We’re a team of 20 full-time people primarily based on the US East Coast (mostly NYC) with team members in Louisville, London, and India, to name a few.

• Our co-founders, Swift and Jon, were recognized for their work in education by Forbes in the 2017 30 Under 30 list.

• We work with some of the top technology brands like Dell, Oculus, and Google to help them reach our community and get the latest and greatest tools into their hands.

• We have a group of world-class investors including General Catalyst, Alexis Ohanian (Reddit), Jeff Lawson (Twilio), and Sundance DiGiovanni (Major League Gaming).

• We are a mission driven B Corp, committed to responsibly serving the world and our community.