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Workday Change Management Specialist

Key Facts

Remote From: 
Full time
Mid-level (2-5 years)
English

Other Skills

  • Communication
  • Microsoft Office
  • Social Skills
  • Analytical Thinking

Roles & Responsibilities

  • 2-3 years of experience in change management, organizational development, communications, or training
  • Working knowledge of Workday HCM
  • Ability to develop communications and training materials for diverse, global audiences
  • Bachelor's degree in Business, Communications, Organizational Development, Human Resources, or related field

Requirements:

  • Support change adoption initiatives for effective workforce interaction with technology
  • Develop communications through multi-channel approaches to help employees understand changes
  • Collaborate with HR leaders and cross-functional stakeholders to align change activities
  • Monitor adoption metrics and gather user feedback for continuous improvement

Job description

When our values align, there's no limit to what we can achieve.
 
At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do.

Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference.

Are you passionate about helping people navigate transformation? Do you thrive at the intersection of technology, communication, and organizational change? Parexel is seeking a Workday Change Management Specialist to support successful Workday system adoption across our global organization.

As our Workday Change Management Specialist, you'll be a change management professional who contributes to ensuring that Parexel's Workday HCM platform drives real value for our employees worldwide. You'll work as a collaborative team member who helps employees experience critical HR systems and processes effectively.

In this role, you will:

  • Support change adoption initiatives that help Parexel's workforce interact effectively with technology, ensuring smooth transitions and positive user experiences across the globe

  • Develop communications through multi-channel approaches—including targeted emails, engaging videos, and interactive SharePoint resources—that help employees understand changes and how to succeed

  • Collaborate with Workday experts, HR leaders, project teams, and cross-functional stakeholders to align change activities with business objectives and technical timelines

  • Use AI tools to help create training materials and support resources that resonate with diverse audiences

  • Monitor adoption metrics, gather user feedback, and contribute recommendations that support continuous improvement

  • Share change management best practices and learn from peers to strengthen change leadership capabilities across Parexel

  • Maintain knowledge of Workday HCM features, participate in user communities, and identify opportunities to enhance the employee experience

What We're Looking For:

Your Background:

  • 2-3 years of experience in change management, organizational development, communications, or training—ideally supporting technology implementations or enterprise system rollouts

  • Working knowledge of Workday HCM

  • Ability to develop communications and training materials for diverse, global audiences

  • Familiarity with change management best practices for technology adoption

  • Experience working in cross-functional, distributed team environments

Your Skills:

  • Communication Excellence: You write clearly and effectively, tailoring messaging for different audiences and explaining complex processes in straightforward terms

  • Project Coordination: You manage multiple priorities competently, keeping initiatives on track while maintaining attention to detail

  • Technical Proficiency: You're comfortable with SharePoint for content management, Microsoft Office Suite (Excel, PowerPoint, Word), and screen capture tools like SnagIt for creating visual training materials

  • AI-Enabled Approach: You're open to using emerging technologies and AI tools to support content creation, data analysis, and workflow optimization

  • Analytical Thinking: You can review adoption data, identify patterns, and contribute to evidence-based improvements

  • Relationship Building: You're a collaborative team player with good interpersonal skills and the ability to work effectively across functions and geographies

Your Knowledge:

  • Basic understanding of HR processes, employee lifecycle, and organizational structure

  • Familiarity with adoption metrics and data review

  • A Bachelor's degree in Business, Communications, Organizational Development, Human Resources, or related field (or equivalent experience)

  • Workday or HR technology certifications a plus

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