Workday Change Management Lead

When our values align, there's no limit to what we can achieve.
 
At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do.

Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference.

Are you passionate about helping people navigate transformation? Do you thrive at the intersection of technology, communication, and organizational change? Parexel is seeking a Workday Change Management Lead to be the voice and champion of successful Workday system adoption across our global organization.

As our Workday Change Management Lead, you'll be a strategic change architect who ensures that Parexel's Workday HCM platform drives real value for our employees worldwide. This is more than a support role—you'll be a trusted advisor and advocate who shapes how thousands of employees experience critical HR systems and processes.

In this role, you will:

• Lead change adoption initiatives that transform how Parexel's workforce interacts with technology, ensuring seamless transitions and positive user experiences across the globe

• Craft compelling narratives through multi-channel communications—from targeted emails and engaging videos to interactive SharePoint resources—that help employees understand why changes matter and how to succeed

• Partner strategically with Workday experts, HR leaders, project teams, and cross-functional stakeholders to align change tactics with business objectives and technical timelines

• Leverage cutting-edge AI tools to accelerate the creation of personalized, high-quality training materials and support resources that resonate with diverse audiences

• Measure what matters by monitoring adoption metrics, gathering user feedback, and recommending tactical adjustments that drive continuous improvement

• Build organizational capability by sharing change management best practices and mentoring peers to strengthen change leadership across Parexel

• Stay ahead of the curve by maintaining deep expertise in Workday HCM features, participating in user communities, and identifying opportunities to unlock new platform capabilities that enhance the employee experience

What We're Looking For:

Your Background:

• 3-5 years of hands-on experience in change management, organizational development, communications, or training—ideally supporting global technology implementations or enterprise system rollouts

• Demonstrated expertise with Workday HCM

• Proven ability to develop communications and training materials for diverse, global audiences

• Strong familiarity with change management frameworks and best practices for technology adoption

• Experience working in matrixed, cross-functional, distributed team environments

Your Skills:

• Communication Excellence: You write with clarity and impact, tailoring messaging for different audiences and translating complex processes into simple, actionable guidance

• Project Coordination: You manage multiple priorities with precision, keeping global initiatives on track while maintaining attention to detail

• Technical Proficiency: You're skilled with SharePoint for content management, Microsoft Office Suite (Excel, PowerPoint, Word), and screen capture tools like SnagIt for creating visual training materials

• AI-Powered Mindset: You embrace emerging technologies and leverage AI tools for content creation, data analysis, and workflow optimization

• Analytical Thinking: You can assess adoption data, identify trends, and recommend evidence-based improvements

• Relationship Building: You're a collaborative team player with strong interpersonal skills and the ability to influence across functions and geographies

Your Knowledge:

• Understanding of HR processes, employee lifecycle, and organizational design

• Familiarity with data analysis and adoption metrics

• A Bachelor's degree in Business, Communications, Organizational Development, Human Resources, or related field (or equivalent experience)

• Workday or HR technology certifications advantageous