Business Systems Analyst

Pay Rate: $40-45 per hour

Work Mode: 100% Remote

Summary:

• Perform business analysis, business process analysis, and systems analysis to support business improvement, technology enablement, reporting, and implementation initiatives.
• Operate at the intersection of business process, requirements, data, system alignment, and stakeholder communication.
• Partner with business users, SMEs, technology partners, product teams, data/reporting teams, and other stakeholders to understand business problems and translate business needs into clear specifications.
• Support the Strategic Analysis Group work by helping convert business questions and use cases into practical deliverables.
• Ensure adherence to company compliance and information security policies, practices, and procedures.

Responsibilities:

• Participate in business analysis and systems analysis activities to support defined business needs, process improvement, reporting, data, and technology enablement efforts.
• Work directly with stakeholders to understand business problems, scope, goals, and desired outcomes.
• Support discovery activities through working sessions, interviews, and research.
• Translate business needs into business requirements, system requirements, functional and non-functional requirements, data requirements, and technical-ready specifications.
• Map current-state and future-state business processes, workflows, dependencies, and change impacts.
• Create and maintain analysis artifacts, including process maps, context diagrams, use cases, and requirements documentation.
• Conduct data analysis to support decisions and recommendations.
• Support solution delivery through documentation, testing support, training materials, implementation support, and post-implementation validation.
• Validate and/or create QA test cases and support testing activities.
• Provide training and support directly to customers or business partners as needed.

Requirements:

• 2-4 years of directly related experience in business systems analysis or a related field.
• Ability to analyze business use cases, define problems, and convert needs into actionable requirements.
• Working knowledge of business process mapping, workflow analysis, and process redesign support.
• Solid requirements elicitation and documentation skills.
• Ability to translate business requirements into technical-ready specifications.
• Working knowledge of data analysis, reporting concepts, and relational database concepts.
• Good written, oral, facilitation, and presentation skills.
• Basic to solid understanding of Agile practices, systems analysis, solution delivery, testing, UAT readiness, and implementation support.
• Good organizational skills and ability to manage assigned deliverables and timelines.

Preferred Skills:

• Experience in Title, Escrow, Real Estate, Mortgage, Financial Services, Insurance, or regulated operations preferred.
• Advanced Microsoft PowerPoint and Excel skills preferred; standard MS Visio, Miro, or charting tools required.
• Experience using analysis, process mapping, collaboration, reporting, or AI-enabled productivity tools.

Benefits:

• Opportunity to work remotely.
• Engage with diverse stakeholders and teams.
• Contribute to strategic analysis and business improvement initiatives.