I.R.E
IT Services & IT Consulting
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The Business Systems Analyst (BSA) acts as a bridge between business stakeholders and technical teams. This role is responsible for analyzing business processes, identifying system needs, and translating business requirements into functional and technical solutions that improve efficiency and support organizational goals.
Gather, analyze, and document business requirements through stakeholder interviews, workshops, and process reviews
Translate business requirements into functional specifications, use cases, and user stories
Collaborate with IT, developers, and QA teams to design and implement system solutions
Analyze current business processes and recommend system and process improvements
Support system testing, including UAT planning, execution, and defect resolution
Ensure solutions align with business objectives, compliance standards, and best practices
Create and maintain documentation such as BRDs, FRDs, process flows, and data models
Act as a liaison between business users and technical teams throughout the project lifecycle
Support change management, training, and post-implementation activities
Bachelors degree in Business Administration, Information Systems, Computer Science, or related field
3–6 years of experience as a Business Analyst or Business Systems Analyst
Strong understanding of SDLC, Agile, and/or Waterfall methodologies
Experience with requirements gathering, process modeling, and system analysis
Proficiency with tools such as JIRA, Confluence, Visio, Lucidchart, or similar
Strong analytical, problem-solving, and communication skills
Ability to work with cross-functional teams and manage multiple priorities
Experience with ERP, CRM, or enterprise applications
Knowledge of SQL, data analysis, or reporting tools
Agile/Scrum or CBAP certification
Experience in [industry-specific domain, e.g., banking, healthcare, retail]
Stakeholder management
Business process optimization
Attention to detail
Documentation and presentation skills
Critical thinking and decision-making
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