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Project Manager (IT) - Senior

Key Facts

Remote From: 
Category:  Project Manager
Full time
Senior (5-10 years)
English

Other Skills

  • Communication
  • Teamwork
  • Time Management
  • Problem Solving

Roles & Responsibilities

  • Proven project management experience with IT projects
  • Strong vendor and stakeholder management skills
  • Ability to manage multiple projects concurrently
  • Experience in governance reporting and risk management

Requirements:

  • Oversee all project activities from initiation through completion
  • Establish timelines, assign tasks, and track project progress
  • Develop project plans including objectives, scope, and resource requirements
  • Ensure effective project communication and manage client relationships

Job description

Job Title: Project Manager (IT) - Senior
Duration: 5 months
Location: Remote (Occasional Travel during onsite meeting)

Overview:
Project Overview:

The Province requires a senior Project Manager to provide project delivery oversight and coordination across multiple concurrent, high-priority initiatives currently in progress. This includes supporting the completion of Service Desk automation and intelligence-related enhancements that remain partially implemented and require vendor coordination, work order management, stakeholder engagement, and transition planning into steady-state operations. The resource will also support the ongoing expansion of the Boardroom as a Service initiative across ministries, including procurement coordination, vendor onboarding, deployment planning, and executive-level reporting and decision support. In addition, the resource will provide project management support for the AVD usage review initiative, including coordinated analysis, stakeholder consultations, governance support, and the development of recommendations to enable operational and cost optimization. The successful resource must be capable of managing multiple streams of work simultaneously, maintaining strong vendor and stakeholder relationships, and ensuring deliverables are advanced in accordance with project timelines, governance expectations, and operational objectives.

Scope of Services:
The Project Manager will provide end-to-end project management services across multiple concurrent initiatives, including planning, coordination, schedule management, stakeholder engagement, vendor oversight, procurement support, governance reporting, risk and issue management, and transition planning. The scope of work includes advancing the completion of Service Desk automation and intelligence enhancements, supporting the continued rollout of Boardroom as a Service across ministries, and coordinating analysis and decision support activities related to the AVD usage review to enable operational and cost optimization.

Duties:
•Responsible for coordinating and delivering IT projects from initiation through completion. This includes overseeing all project activities, establishing timelines, assigning tasks, and tracking progress to ensure objectives are met. Maintains effective working relationships with project teams, vendors, and cross‐departmental partners. Provides clear, timely progress updates and prepares status reports for senior management.
• Compile project charters and business/project plans to support activities, including the most suitable approach to be used in the development of each applicable project, to ensure business objectives and data integrity are achieved.
• Manage project(s) that will document business requirements, design and deliver IT solutions that are compliant with and contribute to the Ministries' enterprise architecture.
• Assist with the development of recommendations including providing details of resource requirements, dependencies, interdependencies, policy implications pertaining to internal/external influences and the methodology to be applied.
• Produce and package deliverables for presentation to various internal support teams, steering committee, and other project stakeholders.
• Manage multiple projects, project resources and project governance.
• Work with project sponsors to ensure that effective project communication exists through the duration of the project including escalation of risks as required.
• Take responsibility for ongoing client satisfaction – manage peer-level client relationships and overcome hurdles to ensure win-win solutions.
• Collaborate with business and IT leadership to develop a well-defined project plan that clearly states the project's objectives, scope, assumptions, timeline, resource requirements, risks, benefits and budget.
• Work with project sponsors and the project management office to develop a project organization structure with clearly defined roles and responsibilities for all stakeholders.
• Document and report project status against established objectives, milestones, budget and resources and facilitate tracking and closure of issues and risks.
• Develop project schedule plans and strategies, estimate resource requirements, develop and monitor work plans and take corrective action for completion of project tasks.
• Provide guidance to project resources in establishing work priorities and prompt delivery of project tasks.
• Develop, as required, related requirements documentation.
• In collaboration with project sponsors, assess whether the project achieved stated outcomes and identify opportunities for improvement for future similar projects.
• Provide leadership and assistance to business and project teams that require change management and communication support.
• Work within the standards defined by the project management office and in the absence of standards work with the project management office to define new standards.
• Use of AI tools to make the reporting more productive and efficient

Location of Work:
• The Project Manager (IT) will primarily work remotely; however, may be required to attend meetings or work sessions in Edmonton on reasonable notice from the Province. At the time of providing such notice, the Province will advise of the expected duration of any such meetings or work sessions. However, time to travel and any associated expenses to and from Edmonton will be at no cost to the Province.
• The Province reserves the right to alter this work arrangement on reasonable notice to the Project Manager (IT). The Supplier and the Project Manager (IT) will be consulted about the alteration in work arrangement; however, the Province retains ultimate discretion as to the appropriate work arrangement.
• Work MUST be done within Canada.

Facilities:
• The Project Manager (IT) shall be responsible for providing all of their equipment, including computers, software, printers, supplies, desks and chairs. However, the Province shall ensure that the Project Manager (IT) has the necessary access and credentials to the GoA system.
• In the event that the Project Manager (IT) is directed to work in-person, the Province shall provide the requisite office space, furniture and office supplies. However, the Project Manager (IT) shall continue to be responsible for providing computers and software and the Province shall continue to ensure that the Project Manager (IT) has the necessary access and credentials to the GoA system.
• The virtual meeting tool for the Province is Microsoft Teams. Zoom may sometimes be used when needed, however, Zoom accounts are not provided by the Province.

Working Hours:
• Standard Hours of work are 08:15 – 16:30 Alberta time, Monday through Friday excluding holidays observed by the Province
• Work must be done from within Canada, due to network and data security issues.
• It is anticipated the role will be primarily remote, however in the event of an onsite meeting, the GoA does not pay for travel to attend on-site meetings (1 per every 6 months), no expenses related to relocation, commuting, housing/accommodation, food/drink.

Incumbency:
Previously this role was filled by a contractor, however, for this and all other opportunities, the Ministry seeks the best person to fill the role.

Background Check Required:
The Supplier shall, prior to commencement of the Services, provide the Province, on its request and at no cost to the Province, with criminal record checks.

Mandatory Training Courses:
Once hired the resource will be required to complete all mandatory training which includes but not limited to Protection of Privacy Act (POPA) and Access to Information Act (ATIA), Security/Cybersecurity, Information Management, and Respect in the Workplace. There may also be other mandatory and/or optional training.

Anticipated interview Dates:
Interviews are expected to happen approximately 2 weeks after the posting closes.

Scoring Methodology:
• Financial/Pricing: 10%
• Resource Qualifications: 30%
• Interview Process: 60%

SUBMISSION MUST INCLUDE:
• RESUME
• ALL REQUIRED EXPERIENCE MUST BE DESCRIBED IN RESUME UNDER THE JOB/PROJECT WHERE EXPERIENCE WAS ATTAINED.
• EACH JOB/PROJECT MUST CONTAIN THE TERM OF THE JOB/PROJECT IN THE FORMAT MMM/YYYY to MMM/YYYY.

RESOURCE REFERENCES:
Three references, for whom similar work has been performed, must be provided. The most recent reference should be listed first. Reference checks may or may not be completed to assist with scoring of the proposed resource.

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