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Regional Application Engineering Leader - Dielectric Fluids

Veracity Software Inc

Role overview

Qualifications

  • Bachelor's degree in a technical or engineering discipline
  • 4+ years of related experience in a technical, engineering, or product support role
  • Solid understanding of insulating liquids in transformers (mineral oil and/or FR3 fluid)
  • Willingness and ability to travel up to 50%

Responsibilities

  • Build and maintain effective technical relationships with customers to retain and grow business
  • Deliver training and technical support to end-users and transformer manufacturers
  • Respond to technical inquiries and support commercial teams via email, calls, and meetings
  • Leverage deep knowledge in insulating fluids to solve customer challenges and support new product development

About the company

Veracity Software Inc logo

Veracity Software Inc

Computer Software / SaaS

The definition of Veracity is accuracy and habitual truthfulness. This truly defines our brand in simplistic terms. At Veracity, we believe in doing everything in the ‘Right Way’, which means you have to challenge your own innovations and solutions all the time. Our strength lies in our employees, and with the right blend of business and technical expertise, we set the bar high for Veracity. From inception, Veracity focused on building cloud based SaaS solutions while using the latest and most advanced technology stack. We have delivered cloud based customized solutions and services to various clients across both North America and India. We have a global headquarter in Woodbridge, NJ while our offshore office is in Pune, India. We believe in bringing Global talent together, which helps us in delivering cost effective, yet highly scalable and efficient solutions. With the vision of trying to be one of the trusted IT partners as well as one of the most respected solution providers with an onsite/offshore model, Veracity is equipped with the right set of highly skilled individuals who have expertise in delivering the most effective business services and solutions for our clients. Veracity’s mission is to become the Trusted IT Partner for various businesses across globe.

Company details

IndustryComputer Software / SaaS
Company size51 - 200

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Job description

Regional Application Engineering Leader - Dielectric Fluids (open to remote)
Location: Job is fully Remote, no location specified
Ability to travel up to 50% for customer visits
Full Time
Our Food and Bioindustrial business supports manufacturers, retailers, and foodservice companies with consistent product delivery, technical expertise, and innovative solutions.
As a Regional Application Engineering Leader – Dielectric Fluids, you will serve as a subject matter expert (SME) on the application and performance of FR3TM fluid and other insulating liquids used in electrical transformers. You'll collaborate closely with regional commercial teams, support manufacturers and end-users, deliver technical training, and represent the company at industry events.
This is a remote U.S.-based role, with up to 50% travel for customer engagements.
Ideal Candidate
  • Transformer design experience
  • Oils and lubricants
Key Responsibilities
  • Build and maintain effective technical relationships with customers to retain and grow business.
  • Deliver training and technical support to end-users and transformer manufacturers.
  • Respond to technical inquiries and support commercial teams via email, calls, and meetings.
  • Leverage deep knowledge in insulating fluids to solve customer challenges and support new product development.
  • Lead and support regional technology projects and innovation initiatives.
  • Represent the company at industry events, conferences, and through white papers or presentations.
  • Identify opportunities for product enhancement and drive regional technical strategies.
  • Handle complex issues independently, escalating only when necessary.
Minimum Qualifications
  • Bachelor's degree in a technical or engineering discipline.
  • 4+ years of related experience in a technical, engineering, or product support role.
  • Solid understanding of insulating liquids in transformers (mineral oil and/or FR3 fluid).
  • Willingness and ability to travel up to 50%.
  • Fluent in English (written and verbal).
Preferred Qualifications
  • Bilingual in Spanish (oral and written) is a plus.
  • Experience in distribution or power transformer design or manufacturing.
  • Previous roles in customer support, product management, or project management.
  • Strong interpersonal and communication skills.
  • Ability to work effectively in a multicultural, cross-functional environment.

Recruiter Submission Template – Regional Application Engineering Leader – Dielectric Fluids

Full Name:
Degree Major with University & Completion Year:
Do you have experience do you have working with transformers, and dielectric fluids?
Total Years in Application Engineering / Technical Support (Include product types and industries):
Experience in Dielectric Fluids / Insulating Liquids (e.g., FR3, mineral oil):
Transformer Industry Experience (Design, manufacturing, or servicing):
Experience with Field Support & Customer Training:
Experience with Distribution or Power Transformers (OEM or Utility side):
Experience with Product Customization or Technical Adaptation for Customers:
Public Speaking / Industry Events (Conferences, white papers, presentations):
Hands-on Product Knowledge (FR3 fluid properties, transformer oil standards, etc.):
ERP / CRM Proficiency (e.g., SAP, Salesforce):
Project Leadership / Product Management Experience:
Cross-Functional / Global Collaboration (Sales, R&D, Marketing, Manufacturing):
Regulatory or Standards Knowledge (IEEE, ASTM, IEC, etc.):
Technical Communication Skills (Documentation, proposals, reporting):
Team Leadership – Direct Reports:
Team Leadership – Indirect Influence (Sales Engineers, Commercial Teams):
Experience Supporting Sales / Commercial Strategy:
Remote Work Experience / Self-Management:
Travel Willingness (Up to 50% for customer support):
Multilingual (English required; Spanish preferred):
Experience Level (5+ years in technical customer-facing roles; 8+ years preferred):
Motivation / Reason for Relocation (if applicable):
Motivation / Interest in This Position:
Contact Number:
Email ID:
LinkedIn Profile URL:
Full Address (Street, City, State, Zip Code):
Notice Period (in weeks):
Current Work Authorization Status (e.g., US Citizen, Green Card, H1B, etc.):
Expected Salary:
Are you ready to relocate at your own expense and work remotely with travel (up to 50%)?:

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Marcus Rivera

Chief Revenue Officer

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