Bachelor's degree in Finance, Business Administration, or a related field
5 plus years in banking, payments, or financial services, with a focus on SME clients
Proven experience with payment systems (e.g., SWIFT, ACH, Faster Payments, SEPA)
Strong analytical and problem-solving abilities
Requirements:
Design, implement, and manage payment services tailored to SME clients
Act as the primary point of contact for SME clients, providing guidance on payment processes
Oversee payment transactions to ensure compliance with regulatory standards
Analyze client feedback and industry trends to enhance existing payment products
Job description
Role: Payments Specialist – SME Location: Manhattan, NYC (Remote only CST/EST) Duration: Long Term contract
We are seeking a skilled Banking Payments Specialist with a focus on Small and Medium Enterprises (SMEs) to join our team. The ideal candidate will play a pivotal role in managing and enhancing payment services for SME clients, ensuring efficient, secure, and innovative payment solutions. This role requires a deep understanding of payment systems, SME financial needs, and banking operations. Key Responsibilities
Payment Solutions Development:
Design, implement, and manage payment services tailored to SME clients, including domestic and international transactions.
Client Relationship Management:
Act as the primary point of contact for SME clients, providing guidance on payment processes and resolving payment-related queries.
Transaction Monitoring:
Oversee payment transactions to ensure compliance with regulatory standards and address any discrepancies or fraud concerns.
Product Optimization:
Analyze client feedback and industry trends to enhance existing payment products and identify new opportunities to meet SME demands.
Cross-Functional Collaboration:
Work with internal teams (e.g., IT, Compliance, Risk) to ensure seamless delivery of payment services and integration with banking platforms.
Compliance and Risk Management:
Ensure adherence to all relevant payment regulations (e.g., PSD2, SEPA, AML). Maintain up-to-date knowledge of regulatory changes impacting SME banking payments.
Training and Support:
Educate SME clients and internal staff on payment tools, technologies, and best practices to optimize service utilization.
Qualifications and Skills
Education:
Bachelor's degree in Finance, Business Administration, or a related field. Advanced certifications (e.g., CPP, CTP) are a plus.
Experience:
5+ years in banking, payments, or financial services, with a focus on SME clients.
Proven experience with payment systems (e.g., SWIFT, ACH, Faster Payments, SEPA).
Familiarity with digital payment platforms and fintech solutions.
Skills:
Strong analytical and problem-solving abilities.
Excellent communication and interpersonal skills for client engagement.
Proficiency in payment technologies and banking platforms.
Understanding of international and domestic payment regulations.
