Salesforce Architect / SME

Job Title: Salesforce Architect / SME
Location: REMOTE (Some travel may be required to travel to NJ)
Duration: 12+ Months (Possible Extension)

Pharma/Lifesciences background will be preferred/OR Trailhead Certs

Job Description:

Omni Studio & Health Cloud in mandatory for the role

1. Agent / Service + Health Cloud: For Support Reps supporting Patients and Providers
2. Patient / Experience + Health Cloud: For Patients engaged in therapies and treatments
3. Seller / Sales Cloud: For Field Sales Reps supporting Providers
4. Data Services / Data Cloud + Health Cloud + Integrations: For data migrations/externals systems integrating to Salesforce

Below is a list of the core skills we are seeking:

Consulting Expertise:

• Ability to lead and guide client conversations and workshops
• Design solutions to align with Salesforce best practices
• Take direction from Core Business Architect
• Development support for squad activities with respect to requirements traceability, functionality, etc.
• Coordination with Squad QA Analyst for test execution & bug/defect tracking/remediation

Salesforce Expertise

• 10+ years of hands-on experience in Salesforce solutions and technical architecture
• Strong knowledge of Health Cloud data models
• Experience in implementing HIPAA compliance
• Proven expertise in large-scale Salesforce implementations
• Salesforce Certifications: Experience Cloud, Health Cloud, OmniScript (Consultant / Developer), Sales/Service Cloud, Data Cloud, Architect, AI Specialist (a plus)

Industry Experience

• At least 3+ year of experience in the Pharmacy or Life Sciences industry
• Understanding of healthcare workflows, patient journeys, and compliance requirements (HIPAA, PHI data security, etc.)
• Familiarity with Provider Networks, Claims Processing, and Patient Journeys
• Knowledge of regulatory compliance requirements (HIPAA, PHI, GxP, CSV, etc.)

Screening Questions – Explain in detail for below questions.

Full Name:

Degree Major with University and Completion year?

Total experience as an Salesforce Architect / SME:

Total experience Salesforce solutions and technical architecture?

Total experience Omni Studio & Health Cloud?
Total experience Agent / Service + Health Cloud?

Total experience with Seller / Sales Cloud?
Total experience Data Services / Data Cloud + Health Cloud + Integrations?

Total experience healthcare workflows, patient journeys, and compliance requirements (HIPAA, PHI data security, etc.)?

Contact Number:

E mail Id:

LinkedIn Id:

Full Address (Street, City, States, Zip Code Required)

Notice period: (in weeks):

Current work authorization status:

Expected Hourly Rate?

Is it on W2 / C2C, If C2C, May I know your corporation name / Employer Details?