Epic Ancillary Lead

This is a remote position.

Responsibilities

• Lead Epic Ancillary application support, optimization, and strategic initiatives across enterprise clinical operations
  
• Serve as the primary SME across combinations of ancillary applications 
  
• Partner directly with clinical leadership, operational stakeholders, physicians, nursing leadership, and IT leadership to improve workflow efficiency and application utilization
  
• Lead workflow analysis, system design, build validation, testing, issue resolution, and optimization efforts
  
• Support enterprise Epic upgrades, enhancement initiatives, governance efforts, and long-term application strategy
  
• Coordinate across cross-functional Epic teams including Ambulatory, Inpatient, Revenue Cycle, Integration, and Infrastructure teams
  
• Mentor analysts and provide guidance on operational initiatives, escalation management, prioritization, and project execution
  
• Support major initiatives including implementations, expansions, optimizations, and go-live activities
  
• Drive workflow standardization while balancing operational and departmental needs across ancillary service lines
  
• Assist with procedural workflow improvements, clinical documentation optimization, and operational readiness planning
  

Required Qualifications

• Epic certification in at least one ancillary application
  
• 5-8+ years of Epic application experience with a strong analyst/build background
  
• 1-3 years of Team Lead, Lead Analyst, or leadership experience 
  
• Prior Senior Analyst, Team Lead, or leadership experience supporting complex Epic environments
  
• Deep operational understanding of ancillary clinical workflows and procedural operations
  
• Experience supporting enterprise healthcare environments with highly integrated Epic applications
  
• Strong communication and stakeholder management skills with the ability to partner directly with physicians, nursing leadership, operational teams, and executive stakeholders
  
• Prior implementation, optimization, or go-live support experience
  

Preferred Qualifications

• Multiple Epic certifications strongly preferred
  
• Certifications and/or strong support experience in applications such as:
  • Beaker
    
  • Willow
    
  • Radiant
    
  • Cupid
    
  • OpTime
    
  • Anesthesia
    
  • ASAP
    
  • ClinDoc
    
• Experience supporting procedural, surgical, pharmacy, laboratory, imaging, or emergency department workflows
  
• Prior experience within large academic medical centers or complex multi-hospital health systems
  
• Experience mentoring analysts and leading cross-functional Epic initiatives
  
• Exposure to interface workflows, device integrations, orders management, and procedural optimization initiatives
  
• Strong understanding of clinical operations and interdisciplinary workflow coordination
  

Benefits