Manager, Engineering

Job title: Manager, Engineering

Report to: Director, Engineering - Core Platform

Department: Software Development

Location: Remote

Grade: 21

About Priority: 

Priority Technology Holdings, Inc. is a leading financial technology company on a mission to deliver a personalized, easy-to-adopt financial toolset that accelerates cash flow and optimizes working capital for businesses. Our vision is to eliminate the barriers to unlocking revenue - empowering businesses to grow faster and operate smarter.

We achieve this through the Priority Commerce Engine, an innovative platform that combines payables, acquiring, and banking and treasury solutions. This unified approach allows businesses to streamline financial operations, reduce unnecessary costs, and uncover new revenue opportunities.

At Priority, we're driven by results. We expect our people to be known for results - bringing expertise, momentum, and relentless focus to every challenge, helping our clients and each other thrive.

About the Role:

Managers, Engineering operate at the value lane (team) level, responsible for leading a product engineering team and delivering reliable, scalable, and high-quality systems that support customer and business outcomes.

A workstream is a product-aligned engineering organization responsible for delivering a cohesive set of customer and business capabilities. Within a workstream, domains are composed of multiple value lanes (teams), each with its own charter and outcomes. Managers operate within a value lane, owning team execution, system quality, and the delivery of outcomes that contribute to the success of the broader workstream.

This role is responsible for building and leading a high-performing engineering team, ensuring effective execution, and maintaining strong engineering practices. You will partner closely with Software Engineers, Software Development Engineers in Test, Product Managers, and Product Designers to translate product goals into reliable technical delivery.

Managers, Engineering are accountable for team performance, system reliability, and the continuous improvement of engineering practices. They create an environment where engineers can do their best work, grow their skills, and deliver meaningful impact for customers and the business.

Responsibilities: 

• Owns delivery and execution for a team, ensuring work is well-scoped, prioritized, and delivered effectively.

• Ensures systems built by the team are reliable, scalable, secure, and maintainable.

• Accountable for system quality, including correctness, performance, reliability, and observability.

• Reinforces strong engineering practices, including automated testing, CI/CD, observability, and secure development.

• Partners with Product Managers and Product Designers to define priorities, scope work, and align on outcomes.

• Ensures delivery aligns with product goals and contributes to workstream objectives.

• Leads and develops a high-performing team of engineers.

• Conducts performance management, including goal setting, feedback, and career development.

• Recruits, hires, and retains engineering talent.

• Builds a strong team culture focused on accountability, collaboration, and continuous improvement.

• Identifies and removes blockers to improve team productivity and delivery.

• Drives continuous improvement in development workflows and engineering effectiveness.

• Uses system metrics, observability signals (logs, metrics, traces), and team performance indicators to monitor system health and delivery effectiveness.

• Ensures technical decisions translate into execution and delivery within the team.

• Leverages modern engineering practices, including AI-assisted development, to improve team productivity and delivery outcomes.

What Success Looks Like:

• The team consistently delivers high-quality systems that meet reliability, performance, and scalability expectations.

• Work is well-prioritized, clearly defined, and delivered effectively.

• Systems operate reliably under real-world conditions and meet customer expectations.

• The team is high-performing, engaged, and continuously improving.

• Engineers grow in capability, ownership, and impact.

• Strong collaboration exists between engineering, product, and design partners.

• Delivery aligns with product goals and contributes to measurable business outcomes

• Engineering practices improve over time, including testing, observability, and development workflows.

• Team productivity and delivery predictability increase.

Candidate Requirements:

Required:

System Design & Delivery

• Experience building and operating backend services, APIs, or distributed systems.

• Strong understanding of system design, reliability, and scalability.

• Demonstrated ability to deliver systems and features effectively.

People Leadership & Management

• Experience managing or leading a team of engineers.

• Proven ability to coach, develop, and provide feedback to engineers.

• Experience with performance management, including goal setting and career development.

Delivery Ownership & Execution

• Experience owning delivery for a team, including prioritization, planning, and execution.

• Experience working in agile or iterative development environments.

Cross-Functional Collaboration

• Experience working closely with product managers and product designers.

• Ability to align engineering work with product goals and business outcomes.

Quality & Engineering Practices

• Experience with automated testing, CI/CD pipelines, and development workflows.

• Familiarity with observability tools (logs, metrics, tracing).

Technical Leadership

• Ability to guide technical decisions within a team.

• Experience mentoring engineers and improving team practices.

Modern Engineering Practices (AI & Automation)

• Experience leveraging AI-assisted development tools to improve team productivity.

Preferred:

• Experience leading teams within fintech, payments, lending, or other regulated financial systems.

• Experience improving engineering processes and team effectiveness at scale.

• Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.

• Advanced degree in a relevant technical discipline (e.g., Master’s or PhD).

Typical Experience & Leveling Context:

Managers typically have approximately 8–12 years of experience, with a strong foundation as a software engineer and demonstrated success in individual contributor leadership roles.

At this level, the focus is on leading a team, delivering outcomes through others, and ensuring system quality, execution, and team performance.

Leveling is based on demonstrated scope, ownership, influence, and impact, not tenure alone. Managers may progress at different rates depending on the complexity of teams led and outcomes delivered.

Work Environment & Culture:

We believe that performance and experience go hand in hand - an exceptional employee experience is earned through contribution. We are a results-driven team, grounded in our core values: ownership, authenticity, service, trust, innovation, and camaraderie.

Our culture is built for those who want to make an impact. We challenge each other to grow, celebrate progress, and support one another through shared goals and real connection. Whether you're building technology, serving clients, or supporting internal teams, you’ll be part of a company that empowers you to perform at your best and be known for results.

Compensation and Benefits:

Compensation range: $165,000-$198,000
We invest in the whole employee - personally and professionally. Our benefits package is designed to support your well-being, growth, and success - both inside and outside of work.

Financial Wellness

• Bonus programs

• 401(k) match

• Employee Stock Purchase Program (ESPP)

• HSA and FSA options

• Financial wellness resources and employee discount programs

Health & Well-being

• Medical, dental, and vision coverage

• Mental health support for employees and dependents through Lyra Health

• Family planning and women’s health benefits through Carrot

• Gym membership reimbursement and virtual wellness programs (including yoga)

Time Off

• 3 weeks PTO to start, with unlimited PTO after year one

Growth & Development

• Education expense reimbursement

• Leadership development programs

• Certified Payments Professional (CPP) certification support

We believe great performance starts with feeling supported - and we’ve built our benefits with that in mind.

 Traditional Physical Requirements:

• Requires prolonged sitting, standing, bending, stooping and stretching.

• Requires the ability to lift 10 pounds.

• Requires eye-hand coordination, manual dexterity and a normal range of hearing and vision (with or without correction).

Join our team at Priority Technology Holdings, Inc. and be part of a dynamic and innovative company that is transforming the financial technology landscape. Together, we can shape the future of payments and banking solutions while providing unmatched value to our clients.