Key Facts

Remote From:

United States

Category: M&A Manager

Full time

Senior (5-10 years)

English

Hard Skills

Safety Management Systems Process Improvement Workers' Compensation Claims Return-to-Work Management

Other Skills

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Leadership Development
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Incident Reporting
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Training And Development
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Communication
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Collaboration
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Problem Solving
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Mentorship

Roles & Responsibilities

Minimum of five (5) years of experience in Training, Safety, or Quality leadership roles, preferably in a multi project environment
OSHA #510 certification
Bachelor’s degree in Safety Management, Quality Assurance, Business Administration, or equivalent work experience
Proven experience developing SOPs, managing TSQ programs, and driving process improvements

Requirements:

Oversee Training, Safety, and Quality initiatives across multiple projects and operational groups
Conduct trend analysis using data from site observations, audits, and incident reports to identify safety, training and quality issues
Coordinate internal and external training programs, toolbox talks, bulletins, and TSQ communications across program teams
Lead and manage TSQ Specialists assigned to projects, providing guidance and performance oversight

National Technologies (NTI), a Network Connex Company

About National Technologies (NTI), a Network Connex Company

National Technologies (NTI) is a high-quality, turn-key provider of fiber optic and data center installation services needed to keep customers connected and competitive. Founded in 2009 in Chicago by five original employees who wanted to create a company with a customer-first mindset with the right values. Those values we still hold today and are: • Customer First • Exceptional Quality • Knowledge & Innovation • Safety & Compliance • Training & Development • Integrity Since then, NTI has expanded into 5 offices with national and international deployment capabilities. NTI offers unmatched expertise of mission-critical deployment services for fiber optic and data center infrastructure. Our capabilities include: Fiber Splicing Fiber Testing Fiber Placement Infrastructure Engineering Data Centers Structured Cabling DAS Turnkey Solutions

Company type: SME

Founded: 2018

Company size: 201 - 500

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Job description

If being a part of a world-class organization that operates in some of the most advanced technological environments around the world sounds like a dream job, Network Connex might be the right fit for you! You’ll be part of a team working together to solve customer problems every day, with compensation and benefits that are an investment in your career, financial future, and overall well-being.

In addition to competitive base pay, Network Connex offers a comprehensive benefits package designed to support your physical, mental, and financial health you can begin participating in our programs on the first of the month following your start date.

Join our Vanguard 401(k) plan, with immediate vesting and a generous company match to help you build long-term financial security. Our team also enjoys 10 paid company holidays, a generous PTO accrual schedule, and access to discounts on useful products and services.

Job Summary

The Program TSQ Manager plays a pivotal leadership role in overseeing Training, Safety, and Quality initiatives across multiple projects and operational groups. This position ensures compliance with regulatory requirements, customer standards, and internal TSQ expectations while guiding TSQ Specialists and supporting operations teams. The ideal candidate is a strategic, organized, and proactive leader capable of balancing field needs, data-driven decision-making, and continuous improvement across a fast-paced operational environment. This role will report to the Program' Managing Director.

Key Duties and Responsibilities Safety Management

• Work with project TSQ Specialists to support project delivery, compliance, and consistent execution of TSQ programs for all projects within the program

• Conduct trend analysis using data from site observations, audits, and incident reports to identify safety, training and quality issues and drive corrective actions

• Oversee development, implementation, and maintenance of Standard Operating Procedures (SOPs), Job Hazard Analyses (JHAs), and customer specific documentation

• Participate in customer site walks and serve as a primary TSQ liaison within the program to ensure alignment with expectations and regulatory standards

• Help facilitate and understand Workers’ Compensation processes, Return to Work programs, and safety documentation compliance

• Coordinate internal and external training programs, toolbox talks, bulletins, and TSQ communications across program teams

• Administer and enhance the Site Quality Observation Program, including tracking, reporting, and ensuring corrective action completion

• Support continuous improvement initiatives by analyzing observations, creating lessons learned, and implementing process improvements

• Maintain accurate records of TSQ compliance, training, safety metrics, and project observations

• Perform additional TSQ related leadership duties as assigned

• Work directly with training, quality and safety leaders to ensure site safety and quality resources are communicated and procured in a timely manner

• Facilitate coordination and communication with internal stakeholders for all program specific TSQ initiatives

• Operational Oversight: Drive the growth and technical proficiency of national support teams, specifically the Traveler Technician and Validations units, to meet the evolving needs of Oracle Data Center initiatives.

• Cross-Functional Collaboration: Partner closely with the Oracle Director of Operations via a matrixed reporting structure to streamline communication and optimize resource deployment nationwide.

Leadership & Reporting

Lead and manage TSQ Specialists assigned to projects, providing guidance and performance oversight.
Prepare and distribute weekly, monthly, and quarterly reports.
Manage reward and incentive programs (field observations, giveaways, tenure recognition).
Drive continuous improvement initiatives across TSQ functions.
Act as mentor for professional development of safety and quality professionals.

Other

Interface with Oracle operations managers, project managers, and field leaders to integrate TSQ practices into project planning and execution.
Interface with customers to demonstrate support for TSQ program and culture.
Perform additional TSQ-related duties as assigned.

Required Knowledge, Skills, and Abilities

• Minimum of five (5) years of experience in Training, Safety, or Quality leadership roles, preferably in a multi project environment

• OSHA #510 and Bachelor’s degree in Safety Management, Quality Assurance, Business Administration, or equivalent work experience

• Proven experience developing SOPs, managing TSQ programs, and driving process improvements

• Experience overseeing compliance programs and managing field based TSQ personnel

Physical Requirements

Ability to stand or sit for prolonged periods.
Ability to lift, carry, push, and/or pull up to 50 lbs.

EEOC-Minority/Female/Disability/Veteran

Network Connex believes all persons are entitled to equal employment opportunities and does not discriminate against employees or job applicants because of race, color, gender, affectional or sexual orientation, domestic partnership status, ancestry, religion, national origin, citizenship status, marital status, disability, veteran status, age or any other protected group status. Upon acceptance of an offer, all candidates will be required to pass a background check and drug screening.